I was checking my CC account today and noticed my available balance was off from what it should have been. There was a charge for $437.00 from WDW Dine. I immediately called Disney to see what the charge was for. I was told that they had charged my card for our Hoop Dee Doo reservation (for 11 people). I reminding them that we had the Dining Plan and it should have been used to hold the res. After 1/2 an hour on the phone and the CM telling me she had tried everything I was told: 1. The only way to refund the money on my CC was to cancel the res. and to "try" and re book but that they could not guarrentee I would get my table of 11 back (this is the only res we were able to make with us all sitting at one table). 2. I was told if I wanted to keep my original res, that I would have to leave the $437 dollar charge on my CC till our dinner (which is at the end of our trip) and they will fix it at the show. Can they do this? I have to pay the finance charges on this for 3 months, unless I pay it off, then that is $437 less in my account. I just don't see how they can do this. Can anyone offer any suggestions?