Disney's Magical Express/RAC - What "Participating Airline" Really Means!

Discussion in 'Transportation' started by Chip 'n Dale Express, Oct 27, 2005.

  1. YayDisney!

    YayDisney! I See Hidden Mickey's

    Joined:
    Jul 12, 2005
    Messages:
    358
    Thanks so much for the good news goofy4tink! We have a 10:30am return flight so as long I as get up very early I will check in with luggage at our resort. :thumbsup2
     
  2. Avatar

    Google AdSense Guest Advertisement


    to hide this advert.
  3. Preds

    Preds Mouseketeer

    Joined:
    Jan 16, 2005
    Messages:
    221
    Ive searched the last 10 pages or so of this thread but haven't found the answer to a couple of my questions.

    1. We arrive at MCO near midnight. In light of that are we better off picking up our luggage and then heading to the DME area (so that we're not up till 3 or 4am waiting for it to be delivered to our room)?

    2. We depart MCO in the wee hours of the morning at 6:30am. From what I've seen, we will be given a pickup time of 3:30am! The question is the RAC hours are 5am-1pm with checkin-in no earlier than 12 hours, or later than 3 hours before our flight. I'm guessing since we have a 6:30am flight we won't be able to use RAC? I think we may end up pulling an all nighter on this one LOL, since EPCOT has EMH on Nov 28th (our last night).
     
  4. CleveRocks

    CleveRocks <font color=red>Rock 'n' Roller Coaster worshipper

    Joined:
    Mar 5, 2005
    Messages:
    9,701
    It all depends on your preferences.

    My preference would be to get to my room and get to sleep ASAP. So what I would do is let DME handle my luggage, request (at my resort) to have my DME bags held 'til morning, and use my smartly-packed carry-on to get me through the night. This way, I avoid having to wait at baggage claim when I'd rather be on the bus heading towards my BED, but I also avoid a knock at the door at 4:00 a.m.
    You're correct ... due to your flight departure time, you are ineligible to use RAC this time around.
     
  5. clkelley

    clkelley <font color=purple>I squealed really loud!!<br><fo

    Joined:
    Mar 26, 2001
    Messages:
    12,618
    I agree with Cleve, pack a carryon with what you need to go to bed and get up the next morning, then let DME handle your checked bags and let them deliver the next day after you've gone.

    If you decide to claim your own bags, and don't have that carryon, what happens if they never made your flight?? Then you are having to file a claim at the airport while you are tired, and will be extremely delayed getting to bed. If you put the yellow tags on and head straight for the bus Disney takes care of chasing down your bags for you while you are sleeping and off at the parks.
     
  6. robinbutterfly

    robinbutterfly DIS Veteran

    Joined:
    Jun 27, 2008
    Messages:
    1,751
    So what happens if our bag weighs more then 50 pounds? I am confused as to what happens.
     
  7. CleveRocks

    CleveRocks <font color=red>Rock 'n' Roller Coaster worshipper

    Joined:
    Mar 5, 2005
    Messages:
    9,701
    I don't know if this is a continuation from another post or not, so forgive me for my "overkill" with the answer ....

    So let's say you leave home with a bag that weighs more than 50 pounds. If your airline accepts it and flies it to Orlando, then DME will deliver it to your room for you. It makes no difference whether or not your airline charged you extra for the weight ... the absolute rule is that if your airline flies it to MCO and if you have a DME tag on it, DME will deliver it to your room, no exceptions.

    For the way home, it works differently. Resort Airline Check-in (RAC) is the service in your resort's lobby that you can use to check-in for your flight and check your luggage through to your final destination. Unfortunately, RAC can't handle overweight bags. If your bag weighs more than your airline's limit, RAC can't accept it. The RAC desk has no way to handle a payment from you on behalf of the airline. You'd have no choice but to bring that bag to the airport with you and bring it to your airline. If you are taking a DME bus back to the airport, the driver will be happy to stow the bag in the bus cargo hold, and you'll get it right back as soon as youget off the bus at the airport.

    I hope this answers your question.
     
  8. robinbutterfly

    robinbutterfly DIS Veteran

    Joined:
    Jun 27, 2008
    Messages:
    1,751
    Thank you... it does answer it perfectly. But I have one follow up question. :-)
    So I am flying with Southwest, so I have to bring my bag with me to the airport anyway, right?

    THANKS!
     
  9. CleveRocks

    CleveRocks <font color=red>Rock 'n' Roller Coaster worshipper

    Joined:
    Mar 5, 2005
    Messages:
    9,701
    Correct. On the way from your resort back to the airport at the end of your trip, you have no choice but to take your bags with you, because Southwest is NOT a participating airline in the Resort Airline Check-in service. So if your bag is overweight, your experience at the Orlando airport will be no different than at any other airport.

    But, as I said in the earlier post, on your way from home to Disney World, DIsney's Magical Express will deliver your overweight bag to your resort at no extra charge from Disney itself.
     
  10. noname70

    noname70 Mouseketeer

    Joined:
    Jan 18, 2004
    Messages:
    387
    I will be arriving via DME at POFQ late ( around 10:00pm). We plan packing overnight stuff in our carry on bags and putting the little ones straight to bed.

    1. Do we have to notify the desk or bell services to not deliver our bags until morning so they don't wake us at 1:00am?

    2. We plan on leaving for MK early so at what time can we have our bags delivered in the next morning?
     
  11. goofy4tink

    goofy4tink No tags...not needed! Transportation moderator Moderator

    Joined:
    May 2, 2002
    Messages:
    48,896
    I would mention you want the bags held until the morning when you checkin. You can have the bags delivered whenever you want. You could always swing by luggage assistence, when checking in, and ask them how early they can get your bags to you. Just let them know what time you want the bags.
     
  12. CleveRocks

    CleveRocks <font color=red>Rock 'n' Roller Coaster worshipper

    Joined:
    Mar 5, 2005
    Messages:
    9,701
    I did exactly what you say you're going to do. Landed at 10:00 p.m., went right to POFQ to put the 2 little ones to bed. Called for the bags at 6:30 a.m. and Bell Services was at my dor 5 minutes later.

    Only difference ... I FORGOT to ask to have the bags held 'til morning. Checked in at 11 p.m. (56 minutes from exiting plane to being dropped off at POFQ). The phone rang at 1:16 a.m. (I'll never forget what the clock looked like!). It was Bell Services asking if we wanted the bags now or later. "Um, later please." So the only glitch was MINE, not theirs. But it all worked out great.
     
  13. Jenwdwfan

    Jenwdwfan <font color=blue>DIS Veteran<br><font color=red>I

    Joined:
    Jan 29, 2000
    Messages:
    171
    So just to be sure I understand RAC - I have a flight at 8:30am, so I should be ok checking in my bag at 5am and ME will pick me up around 5:30am. Is that correct?

    Many thanks in advance for your answers!

    Jen
     
  14. goofy4tink

    goofy4tink No tags...not needed! Transportation moderator Moderator

    Joined:
    May 2, 2002
    Messages:
    48,896
    Yep, that's right...as long as you are flying out on a participating airline. Be right at the RAC counter at 5 am....you have to have completed the entire checkin process by that 3 hr mark. If you're first in line that shouldn't be an issue.
     
  15. jeanylaser

    jeanylaser Embassy Suites Orlando-Lake Buena Vista big fan

    Joined:
    Sep 19, 2003
    Messages:
    2,542
    I still confused! My mom and I are going to disney next year for my birthday! We are flying Jet Blue! and It is the Animal Kingdom Lodge is in the list of the DME! It's Jet Blue is in the list of all of airlines?
     
  16. Chip 'n Dale Express

    Chip 'n Dale Express Can't stay put!<br><font color=purple>I met lots o

    Joined:
    Jul 29, 2002
    Messages:
    7,236
    Please read the first post of this thread.
     
  17. goofy4tink

    goofy4tink No tags...not needed! Transportation moderator Moderator

    Joined:
    May 2, 2002
    Messages:
    48,896
    Okay.....it does not matter what airline you are arriving on, when you get to MCO. You tag your bags, at home, then when they are taken off the plane, the tagged bags are automatically taken to the appropriate resorts.
    Now....for the return to MCO, at the end of your trip.
    The 'participating' airines are....Airtran, Alaska, American, Continental, Delta, Jetblue, Northwest, United (and Ted), US Air. If you are staying at a Disney owned resort (not the Swan, Dolphin, or SoG), you will be able to take DME back to the airport..just as you were able to take it to the resort. If you are flying on one of the above mentioned airlines (participating in RAC), you will be able to head to the RAC (remote airline checkin) counter the morning of your departure...you need to be done with the checkin process no less than 3 hours before flight departure. You will have your bags tagged, your boarding passes issued. Then, you can go about your last day, to return to the resort about 45 mins before the time of DME pickup. Then, onto the bus (with any carryon bags you may have) and off to the airport.
    Hope this clears up the confusion. If not...PM me..I'll be glad to help explain it better.
     
  18. Momof2Disneyboys

    Momof2Disneyboys DIS Veteran

    Joined:
    Mar 5, 2007
    Messages:
    20,882
    I just got off the phone with a very nice Disney CM who booked my package for January. But there was one thing she said to me that didn't make any sense. She said that Southwest will not let Disney pick up our bags at the airport anymore when we use ME . . . :confused3

    Has anyone heard that??? Has anyone recently used SW and had ME pick up their bags? I told her that they just did this in May for us and she said - oh I guess they stopped doing it since then because they don't do it. :confused:

    Please tell me this isn't true!

    At first I thought she meant RAC, and I already knew that SW didn't participate in that. So I asked her again and she clearly said that we will have to retrieve our own luggage at MCO because SW does not allow ME to pick it up anymore. . .
     
  19. CleveRocks

    CleveRocks <font color=red>Rock 'n' Roller Coaster worshipper

    Joined:
    Mar 5, 2005
    Messages:
    9,701
    Don't worry ... that CM is just dead wrong.

    Disney's biggest failing is that our only way to contact Disney by phone is through the Disney Reservations Center, and DRC CMs are NOT trained in all aspects of Disney. They are trained in resort reservations, theme park ticket sales, dining reservations, and anything else that can be sold. They are NOT well-trained in other aspects of Walt Disney World. You can't rely on them to give you info on specifics of a resort, or a park ride, or transportation. Many of them just provide plain old BAD info.
     
  20. goofy4tink

    goofy4tink No tags...not needed! Transportation moderator Moderator

    Joined:
    May 2, 2002
    Messages:
    48,896
    Eric is right.....CM's have been handing out that bad info forever!! Drives me nuts. Tag your bags, say goodbye to them at your home airport, and you won't have to worry about 'em. They'll get to your resort room about 3 hrs after you checkin and are able to get into that room.
    It doesn't matter what airline you arrive into MCO on....everyone can use DME tags!!!
     
  21. jeanylaser

    jeanylaser Embassy Suites Orlando-Lake Buena Vista big fan

    Joined:
    Sep 19, 2003
    Messages:
    2,542
    I wanted to know is Jet Blue is participating to the Disney's Magical Express! Does The Disney's Magical Express goes to the Animal Kingdom Lodge. My Mom and I are flying to Orlando on January 2009?
     

Share This Page