Just back from BWV Monday night and had a great time. We had studio villa 4018 (no pics sorry!). We overlooked the Luna pool which got very loud during the afternoon with the pool party. It didn't really bother us as we just came in and changed to go hang at the Community Hall pool which was so quiet and relaxing.
We did not have a refurbed villa. It was fine but yeah it needs to be redone bad, just careworn. We heard nothing at night, no doors closing, no people in the hall. We laughed and thought we were the only ones down that end of the villas.
The staff was great and very friendly. Mousekeeping was ok, although I asked for 2 days for an extra blanket and never left one so I called HK and they brought one.
I know some had asked, but we had shampoo, conditioner and body lotion in the room each day. So yes, there is body lotion. All in all it was a great trip. I'm looking at 2 years before I head back so cue the post Disney depression....