Disney Not Taken Money

Discussion in 'Disneyland Paris Trip Planning & Community Board' started by CityBlue, Aug 6, 2009.

  1. CityBlue

    CityBlue Nemo's Best Friend

    Joined:
    Jan 30, 2008
    Messages:
    229
    I was due to pay the balance of my holiday on 30th July and Disney were supposed to be taking this automatically from my credit card. I have checked my statement today and nothing has been taken. I had ALOT of trouble with Disney at the time of my booking due to them taking the whole amount of the holiday instead of the deposit and I'm just wondering if they've made another mistake and not taken the balance automatically.

    Do you think I should call them or wait a couple of days to see if it shows up?

    Thanks.
     
  2. Dianetigger

    Dianetigger <font color=peach>May have to give the corkboard o

    Joined:
    Oct 21, 2005
    Messages:
    3,135
    I'd call them just to be on the safe side.
     
  3. thelittlemermaid83

    thelittlemermaid83 <font color=green>My reign will be a super-awesome

    Joined:
    Aug 14, 2007
    Messages:
    16,957
    I think usually they take the money a few days after the due date, what ive always found is that they take my money but it takes ages for it to clear through the bank and it still states the money is still in there, then about a week later the money has cleared.

    Would give Disney a ring just to be safe.
     
  4. millmolly

    millmolly Earning My Ears

    Joined:
    Jul 21, 2009
    Messages:
    32
    I agree with thelittlemermaid83, we added half board + vouchers on last Monday over the phone and the transaction only showed up yesterday (9 days later)

    We phoned twice and they tried to blame our bank but our bank confirmed it is Disney who are always slow at processing.

    Millmolly
     

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