Disney Movie Rewards

Discussion in 'Budget Board' started by GrumpyBa*D, Apr 9, 2010.

  1. GrumpyBa*D

    GrumpyBa*D Mouseketeer

    Joined:
    Jun 27, 2005
    Messages:
    431
    Anybody else lose all their points with the switch over. March 13 I got an emai lwith my points. This past weekend I go to enter all the codes from easter presents and it tells me to join. I sign in under all my possible names and all of them have zero points.

    anyone have any suggestions?
     
  2. ali2000

    ali2000 Mouseketeer

    Joined:
    Feb 19, 2010
    Messages:
    110
    there's another thread going on this as well, i think. many people have lost their points, called/e-mailed DMR, and gotten resolutions. Many people's points have just come back and others had to get a customer service rep to look at their account. Most people have not had any problems getting their points back.
    I think the standard has been to wait 24-48 hours and see if your account re-sets itself.
    Good Luck!
     
  3. bumbershoot

    bumbershoot DIS Veteran

    Joined:
    Mar 5, 2007
    Messages:
    57,697
    Call them. They did a bunch of changes to the site, and now they are trying to have people use membernames, NOT email addresses. Using an email address seems to take you to a "different" account, rather than *your* account. So try a membername you might have made up, or just call them.
     
  4. mickeymaker2003

    mickeymaker2003 DIS Veteran

    Joined:
    Apr 7, 2008
    Messages:
    1,732
    It is not advisable to post that you are looking for codes for movies that aren't yours. Codes aren't supposed to be transfered and I think they can suspend your account for violating terms of use if you are caught.
     
  5. GrumpyBa*D

    GrumpyBa*D Mouseketeer

    Joined:
    Jun 27, 2005
    Messages:
    431
    Where was I looking for codes that aren't mine? Believe me everyone of the 1300 points were bought thank you............for your holier than thou approach
     

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