I just purchased a DVD player (NIB) Saturday was so excited when the UPS guy came today so I immediately took it out of the box and noticed that the screen looked funny so I pluged it in and charged it so I could turn it on and sure enough only 1/2 of the screen works. I emailed them to tell them about the problem. I hope that they will be able to send me a replacement. Should I just try to get a refund since the batteries were recalled. I have only purchased 3 products (all disney of course) on ebay and am still new at this...Any suggestions?????