Great thread everybody. Very informative for those curious about the spas. I just wanted to let you guys know that all the spas on Disney property were being run by a third party. Since the GF spa has closed, they are completely remodeling the spa. So it will be completely brand new and beautiful. Also, I'm very excited about this, Disney will be taking over and running the spas. No more third party company! Disney had been getting so many complaints about the spa customer service that they decided to end their contract with them and run everything themselves. This means NEW staff, new menu new everything! Im a massge therapist and have applied for the GF spa and hope to be working there soon. They said it would reopen before christmas. Once the GF spa is up and running they will be closing down Saratoga Springs spa for a remodel as well and hire all new staff. They want both spas to provide exceptional service. So remember if you had a horrible experience before, things will be different. I will post any new information I hear. When they will be taking appointments, new menu offerings and if I got the job!