How is it dealing with disgruntled guests? Obviously, the guests come first, but how extreme do they take it? Will the managers ever stick up for you or anything. I mean, like at my current work, the customer can do no wrong, including when they throw things at us, which has happened multiple times by the same customer, but since he's the guest, they won't ask him to leave. Please tell me they'll stick up for us a little bit if it really comes down to it?