I think, no - I KNOW DIsney is always modifying things: sometimes they make it better for us, and sometimes they make it better for them. Often they do both.
I also know that lots of folks are working daily to make WDW a better place. I thank them.
I'm willing to bet nobody here even recalls that the walkway leading up to the resort monorail used to have poles running up the middle of the walkway. If you had a stroller or wheelchair you had to stay on one side, and forget holding hands as you went up the walkway. Eliminating the supports in the middle of the walkway makes walking through that area much easier.
We tend to notice the changes we don't like - and the more dramatic ones like adding DavyJones to Pirates. I doubt most people would notice something like brighter/better lighting in a gift shop.
Having said all that, the most dramatic thigns I've noticed is changes in the guests. People have become far more rude at WDW. I think they've become that way more in general. Folks are super-impatient nowadays. I wish that Disney could do more to improve the conduct of their guests. I can't fault Disney really. Maybe bringing back bus driver who talkto guests wouldbe a start. They could lecture guests on their conduct while they are stuck onthe bus.
Or maybe Disney could create an audio track that was funny which accomplished the same thing: like a funny video that illustrates why you should hold the door behind you. I'm amazed at the simple things folks no longer do - like when you exit the monorail, there's a gate that springs shut if you let go of it. How simple is it to hold the gate for the person behind you? How few folks will do it nowadays? Most folks won't even hold it if there's a disabled guest behind them! There was a time when most folks held the gate for the folks behind them. Time was when very few folks would stop in the middle of a theater row, now it happens in every show!
One big thing I see that Disney needs to bring back is more restroom cleaners. Maybe folks have become bigger slobs, but the restrooms are not as clean as they used to be. I mostly love the automated units (except whenthe auto toilets stray me with toilet water. EWWWW!
I also miss the bus drivers telling jokes and trivia. It's a shame they kind of pushed those folks out the door. Still, lots of kind bus drivers remain.
I wish more TS dining locations had walk up seating. I think it would be great if more restaurants reserved a small section for walk ups.
I also wish more rooms had better fridges. The ones they currently have are set on low, with no way to adjust them.
I'm also with you on the 800# - and they have the nerve to ask me to stay on the line for a survey! Won't matter so much when we all go to unlimited calling plans.
Disney has so many options now Disney, Toon Disney, Disney XD. I bet Disney Classic would be a hit.
