DumboBoy
Earning My Ears
- Joined
- Mar 6, 2012
I am not usually one to complain about alot, but something needs to be done at POP Century. Their food court staff is very disorganized, cannot make decisions without a lot of time passing by and are not very friendly.
We just got home from POP on Saturday night - had bad time with the POP food court - worst service EVER! If they make your food within 10 minutes, and if you can get through their check-out line in 10 minutes you might get warm food by the time you get to the table. For the 12 people in our group we maybe had warm food 3 times out of 20.
Don't ask for a basic grilled cheese sandwich - they run around looking for bread and cheese (in the burger line.)
Don't ask for a veggie pizza if you plan to "carry out." For some reason you can only order a veggie pizza if you have it delivered to the room....
The check-out clerks have a hard time finding the meals on their touch-screen so I am not sure if it's a training issue or they have a complicated system. Either way the customer suffers.
POP really disappointed my whole family on this trip - we won't be back.
We just got home from POP on Saturday night - had bad time with the POP food court - worst service EVER! If they make your food within 10 minutes, and if you can get through their check-out line in 10 minutes you might get warm food by the time you get to the table. For the 12 people in our group we maybe had warm food 3 times out of 20.
Don't ask for a basic grilled cheese sandwich - they run around looking for bread and cheese (in the burger line.)
Don't ask for a veggie pizza if you plan to "carry out." For some reason you can only order a veggie pizza if you have it delivered to the room....
The check-out clerks have a hard time finding the meals on their touch-screen so I am not sure if it's a training issue or they have a complicated system. Either way the customer suffers.
POP really disappointed my whole family on this trip - we won't be back.