After waiting till the last possible minute, my family which had booked a year and a half in advance, had to cancel our 11/3 cruise on the Fantasy after getting socked in by Hurricane Sandy. Fortunately we had trip insurance through DCL, so it appears that it will be a total loss for us. But I've been trying to get some help from DCL toward rebooking this trip, and have found no relief from them. Needless to say, I am totally disappointed and frustrated with them. This experience has changed my opinion of them, not favorably. This would have been our fourth or fifth Disney cruise, and we been to Disney World and Disneyland numerous times. To the point, I want to write to someone high up in the Disney company and share my story of disappointment. I'm wondering if anyone here can suggest who I can write to, and how I could find their contact information for doing so. Thanks!