After listening to this week's podcast discussion I was super-excited to go online and check out the new sponsor- David's Vacation Club Rentals. My husband and I are planning a trip to the World on 2/20-2/24 and this seemed like a great way to try out a DVC and support a DIS sponsor. I checked the site out, as did my husband, and he had a few questions so he clicked on the live chat icon. This is the conversation that followed: Give me a few minutes to connect and respond to your question. Currently 1 users waiting for Live Help. [Refresh] Would you like to continue waiting or leave an Offline Email ? David: Thanks for initiating a chat with me. How can I assist you? Jonathon: My wife was looking into DVC points for an upcoming vacation - just wondering how you make money as a reseller? Jonathon: Sorry for asking - I'm an MBA Jonathon: Smilie David: I don't think that is a question I am going to answer through a help chat Jonathon: Would you talk over the phone? I'd think a "how does this work?" type of question is pretty standard. I asked my wife why we would buy through you rather than elsewhere - she said to ask you. David: I appreciate your curiosity about my business but I will keep that information to myself. If you are interested in how my rental process works, I invite you to review my easy rental process. Easy Rental Process http://www.dvcrequest.com/rental_process.htm Jonathon: OK - we'll post this conversation on the dis message board. Best of luck. David: Thank you. We've decided not to do business with David's Vacation Club Rentals. I wanted other DISers to know about our experience- then you can decide.