DIS App crashed/won't connect

Discussion in 'Technical Support' started by heffalump9, Sep 4, 2012.

  1. heffalump9

    heffalump9 DIS Veteran

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    Feb 15, 2003
    Messages:
    538
    Tried using my DIS app last night but the app gave me a connection error -2 (I think) and the screen went black with a brown line at the bottom and won't work any more. I tried reloading off iTunes but get the same error again and a black screen. Help I love the app and want to put it back on my iTouch.

    Help
     
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  3. heffalump9

    heffalump9 DIS Veteran

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  4. rgf207

    rgf207 DIS Veteran

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    Double click the home button on the iTouch. You'll see the current running apps on the bottom. press one of those apps and hold until you see them "shake" and the "X" appears. Find the DIS app and click the "X" to close it. Now try reloading it and see if it works.
     
  5. heffalump9

    heffalump9 DIS Veteran

    Joined:
    Feb 15, 2003
    Messages:
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    I still can't use my app, I get the following error:

    Connection error
    The operation couldn't be completed
    (kCFErrorDomainCFNetwork error 2.)

    Please help!
     
  6. SaraJayne

    SaraJayne <font color=red>Stop moving those smilies! <img sr

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    Yup, I'm having the same issue. I get an error message saying the database/server is outdated and then the little clock keeps going and going to try and log me in, though it never does.
     
  7. heffalump9

    heffalump9 DIS Veteran

    Joined:
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    I tried this one last idea and it seems to work. Hard reboot your iTouch, turn completely off. In iTunes delete Disboards app from your computer and your iTouch, then download app again and allow the iTouch to back up and sync. This was the only way I could get rid of the black screen and resume use.
     
  8. SaraJayne

    SaraJayne <font color=red>Stop moving those smilies! <img sr

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    Mine is working now- on iphone right now. :-)
     

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