CR cashout time frame

Discussion in 'Disney Rewards Programs' started by azgal81, Jan 10, 2007.

  1. azgal81

    azgal81 <font color=blue>I am such a big fan of color<br><

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    I cashed out for Creations Rewards and it was processed on 12/20 which I assume is when they sent me my disney dollars. Shouldn't I have rec'd it by now?? I remember from before that CR took a little longer then other reward programs to get my payment to me but I don't remember it taking this long. It's been almost three weeks!

    We are leaving for DL on Tuesday so if I don't get it in time I'll be kinda bummed but it won't be that big of a deal since I already have quite a bit already. I was just hoping to have it in time for my trip.

    ETA I emailed customer service hopefully they can help me if they got lost in the mail or something!
     
  2. faithhope

    faithhope Tigger's Bouncing Buddy

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    I usually get my disney dollars from CR in about a week... wonder if it got lost in the holiday splurg of mail.
     
  3. azgal81

    azgal81 <font color=blue>I am such a big fan of color<br><

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    I rec'd my disney dollars yesterday just in time for my trip. They were postmarked 12/26 though so they probably just got held up with the holiday mail. Still they took over two weeks to get to me which seems like a long time.
     
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  5. M 'n C

    M 'n C DIS Veteran

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    I usually just cash out for paypal on CR and it takes about a week for the paypal to credit.
     
  6. mydogisbo

    mydogisbo DIS Veteran

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    I had this exact same problem. I cashed out for Disney $ on Dec. 20. I emailed them last week to see where the were. I was told that any approved cashouts that had not yet been received would mail out the next day. I received the Disney $, I think on Thursday. Mine were also marked Dec. 26, but I think that is the date they processed them through their postage machine rather than when they actually went in the mail.

    The last time I cashed out with them (for B&N gift cards) it took several weeks & I had to email them too. Interestingly, I received them about 5 days after my email inquiry.

    I also often don't get credit for the email offers I do through CR. I think I might drop that one from my list of reward programs I spend time on.
     
  7. bartleby1

    bartleby1 DIS Veteran

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    I'm so sorry to hear that people are having problems with CR. They used to have the most fantastic customer service. I've seen quite a few posts of small problems people are having with CR which suggest that their service is slipping lately. Between the lack of points and the customer service issues, I wonder what is going on?:confused3
     
  8. cxcelica

    cxcelica DIS Veteran

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    I have noticed a slight slippage in Creations Rewards over the last month or two.

    My biggest complaint is that they do not offer the disney gift card as a cash out option. I have quite a few points racked up with creation and would rather cash out in a gift card then in disney dollars and take a chance of them getting lost in the mail. At least if the gift card gets lost it can be cancelled and reissued by Disney.
     
  9. RADOPT

    RADOPT Mouseketeer

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    Did you email thru the website? I cashed out on dec 21 and it has not been processed yet:confused3 . We leave on the 27th - hopefully we will bet them before we leave!
     
  10. mydogisbo

    mydogisbo DIS Veteran

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    Yes, I emailed through the website. Twice. The first time they didn't respond. Good luck!
     

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