We booked using the spring discount offer. We'll be at CSR May 19-25. We love the resort. The CM's are wonderful, always smiling and speaking to you. In 2010 we had the most wonderful mousekeeper. Every morning as we were heading to the parks she was always a few rooms down. Always spoke to us every time she saw us, even talked to my son (who was 6 at the time) about how much fun he was having. On our last morning as we were packing up to leave there she was a few rooms down. As my husband was loading our car she was talking to our son. When it was time for us to leave she told us bye and told our son she sure would miss his smile. Now age 9 our son remembers her. It's little things like that you always remember. I even called once we arrived home and told Disney how wonderful she was. We were in the Rancho's 7b and loved the quite peaceful surroundings. At booking we were asked if we would like to be in that section again and we said yes. We never had any problems at all.