Just got back last night from our 7 night stay. We had requested Cabanas 9b if possible via calling the wdw phone number and did online check-in. When we arrived at 3:30 and our room was not ready yet so they selected another room for us in Ranchos 7a, changed from originally being Ranchos 6b. Basically as far as you could get from the main building. I explained I understand a request is just that, but I do not want to be in Ranchos with 2 young kids who want to use the pool, and we are planning on going to the main building for breakfast and snacks. I was informed that because we were staying "for so long" it was hard to find us a room anywhere else. They said they would continue looking, but Ranchos isn't bad, I can take any bus to stop 1 vs. walking. With two kids and 2 strollers that really didn't sound any better than walking... As soon as bell service left our room the front desk called and told us they had a room in Casitas 5, I changed the kids into their suits and sent them and my husband to the pool. I then changed as well and hiked over to the main building. I got there and they took my old keys and asked if I needed them. I asked, "Bell service can pick everything up right? I don't need to be there?" Nope, just tell them from where to where. So I headed over to bell where I was informed, no, I had to be at the room for them to pick up. By now it's after 4, I've been up since 7 with a couple of hours of sleep, traveling all day, and I just wanted to have some pool time with my kids before we headed to MBYBBQ; I started crying. Manny the very nice Bell desk operator took pity on me and sent me to the pool with my kids and handled the luggage. I will be writing a letter to Disney about him in just a bit, he really went out of his way, and it's not his fault the front desk misinformed me. Casitas 5 was nice, first floor which was a huge plus. 1st bus stop on and first off, another huge plus. The buses came often and were rarely full other than peak times, which is expected. The beds and pillows were very comfortable, and we had no problem with the bed rails supplied. The room was clean, housekeeping was in and out with plenty of towels, coffee pods, and toiletries. The room was well maintained, and I had no problem with the A/C; we like it cold so that was a plus! My 4 year old LOVED the dig site. She rode the slide over and over again, both kids played in the playground, and my 2 year old loved the kiddie pool. The pool bar does close pretty early, but the pool stays open. Plenty of chairs, life vests, and towels for everyone. The lifeguards around the slide were very attentive, and did an amazing job. Overall I thought the hotel was pretty, and had plenty of pros, but with 2 small kids it seemed more spread out than I like. I know I can book a preferred room to be closer, but I would rather spend more money and have more of what I want. Truth be told we were in Epcot and MK so much that next trip I will look into a deluxe resort on the monorail. For the extra money I think we'll find some more conveniences that would make the trip that much better. Especially if FP+ becomes part of that deal, we did the trial for a day and were able to accomplish so much. We had a great vacation and I have nothing really bad to say about Coronado, but with so many options I think this hotel is not the one for us.