Confirmation and SSR Location?

Discussion in 'DVC Member Services' started by dolfinjuls, Jan 7, 2009.

  1. dolfinjuls

    dolfinjuls DIS Veteran

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    I booked our first trip as DVC members for SSR in July! We'll be there for two of our birthdays!:cool1:

    So my question is how soon after calling to book the stay do you get confirmation? I asked to have it e-mailed rather then mailed. And it was also booked using our incentive points + 2 additional points. I don't know if that would effect anything.

    Another question I have is what do you think would be the best location to ask for in SSR? There will be two young children (4 and 2) with us. I'd like to be close to a kid-friendly pool. One of the first bus pick-ups I'm thinking as well. Any suggestions?

    Thanks!
     
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  3. PSC

    PSC DIS Veteran

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    They usually mail the confirmation within a week or two of booking your reservation, but it may take longer. Don't lose too much sleep waiting for it.

    The Grandstand section is near a kid friendly pool and the first bus stop. Its also not too far from the main pool and the main resort areas.

    Enjoy your trip & Welcome Home!:yay:
     
  4. ccoymsrd

    ccoymsrd Mouseketeer

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    You sound a lot like our family! We just booked with our DP's + 2 regular points for SSR in August. MS told me because we used our DP's it had to go somewhere first and then we would get our confirmation. The second time I called to get the rest of our days, MS said it might take a while to get our confirmation because it goes by check-in date. She said not to worry and that it was in the system.

    I asked for Grandstand. I like that it is the first bus pick-up and it has a pool with a water play area.

    Hope you enjoy your trip! We can't wait for ours to come!
     
  5. dolfinjuls

    dolfinjuls DIS Veteran

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    Thanks so much! Grandstand sounds perfect for us!
     
  6. Cherokeezebra

    Cherokeezebra Mouseketeer

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    I was told the same thing last week, that they couldn't give me an immediate confirmation number and it could take about three weeks before I hear back from them. Such are the rules of DP's.
     
  7. rkwier

    rkwier DIS Veteran

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    Ditto for us. We booked on developer points and received the confirmation in the mail about two weeks later.

    I have a question about room requests. The CM who helped me with the reservation said that we could not request a room location until check-in. After reading more, it seems like that is not the case and I could have made my request when the reservation is made. Which is correct???
     
  8. Disneycouple99

    Disneycouple99 DIS Veteran

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    Once you have your confirmation number, you can make your requests.
     
  9. rkwier

    rkwier DIS Veteran

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    Great - I appreciate the information! Now to see if I can actually get through to MS...
     
  10. dolfinjuls

    dolfinjuls DIS Veteran

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    The woman I spoke to when I made the reservation asked me if I had any special requests.
     

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