concierge services

Discussion in 'Disney Cruise Line Forum' started by Joana, Jan 15, 2011.

  1. Joana

    Joana Earning My Ears

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    This is the first time we are travelling in a concierge stateroom. We don't know what is included and what is not. Anyone with ideas of how we can get our money's worth?

    Thanks

    :woohoo:
     
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  3. smb6

    smb6 DIS Veteran

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  4. Princess Bette

    Princess Bette DIS Veteran

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    "A gate is included:lmao:"


    So funny! :rotfl:
     
  5. su_kraft

    su_kraft If I plan it, will you come?

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    First - it is pricey, but it is the VALUE that you feel you get that either makes it worth while or not.

    Maximize what your perceived value is by utilizing the shore side services to book excursions, spa, dining, etc. Make sure that you tell them EVERYTHING that you want. Once on board, go tot he reception. They will walk through what they have for you. If there is something missed - that is the time to mention it. Once you set sail, if there is something you need assistance with - pick up the phone and ask. The concierge will do what they can to assist.

    We wanted for nothing on our last cruise. Lynda on the Magic made our vacation!!

    Have fun!
     
  6. FJS961

    FJS961 DIS Veteran

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    The first thing is you get to book things 120 days out (if paid in full). You have a concierge shoreside team that you can email or call with questions, advice, suggestions, concerns, anything ... they are very good. As of now, the shoreside concierge is the only way to pre-book a cabana on castaway cay. Then your check in and boarding is expedited and you go to a little reception onboard where you meet your concierge hosts and there are reps from the spa, kids club that facilitate registering and adjust any bookings - they seem to have openings that magically appear for you. Lets say your dining rotation is such that the night you had booked for Palo is on a day where you don't want to miss the assigned restaurant, they'll change it for you in a jiffy. They have a folder for you and go over any details you want to. Then there is the full hot breakfast brought to your room if you wish as long as you order it by 10 pm the night before. Your concierge host is available to you via direct line until 10 pm every day if you need anything. There is a concierge cocktail pre-dinner reception during the cruise where characters make an appearance.

    Don't know what room you are staying in but the amenities go way beyond the room IMHO.

    I'm interested to see what differences there are on the Dream with the lounge and sundeck ... but the real perk for me is the personalized attention and cutting through the anxiety of the "lines and waitlist" mentality like trying to book popular things and being locked out ... I guess I'm trying to say you are paying in part for "access" - if that makes any sense ... like the world of politics
     
  7. Joana

    Joana Earning My Ears

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    Thanks for all the info guys. I just booked a Cabana... I do not know what it includes but with 3 toddlers I thought we needed a place to crash.

    I am sooo excited... I feel like a kid

    :banana:
     
  8. two-foxes

    two-foxes DIS Veteran

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    We are in the same position as you...first time sailing concierge, and with little kids...we opted for the cabana, as well!
     

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