Concierge/Club Level Information- Part IV, July 2012

Discussion in 'Disney Resorts' started by Scott MC, Jul 16, 2012.

Thread Status:
Not open for further replies.
  1. MagicPrincess

    MagicPrincess DIS Veteran

    Joined:
    Nov 24, 2003
    Messages:
    1,010
    I'm sure this has probably been asked before, but do the CM's have a little more luck at getting ADR's for us, vs trying to make them ourselves?
    I'm sure I will have no luck getting into BOG, really hoping Ohana will open up for us!
    Thanks! :)
     
  2. Avatar

    DIS Sponsor The Walt Disney World Swan and Dolphin is located in the heart of the Walt Disney World Reosrt.

    to hide this advert.
  3. mmmears

    mmmears DIS Veteran

    Joined:
    Nov 30, 2005
    Messages:
    8,222
    In my experience, not really, unless you give them your ADR requests before the 180-day booking period opens. Then they are amazing at getting what you want. If you are looking for 'Ohana (and you are past your booking date), I'd recommend checking online every evening for a cancellation. We booked a CL trip about a month in advance, and IPO couldn't find us a spot, but I was able to find several options by checking myself every day. We ended up with the 'Ohana ADR we wanted (much easier now that they are charging a fee if people don't cancel). Good luck!:goodvibes
     
  4. mickeynut1

    mickeynut1 DIS Veteran

    Joined:
    Apr 16, 2007
    Messages:
    15,274
    I never knew this......thanks for this information :goodvibes.

    Yay for adding a night :yay:. Glad they are accommodating your late arrival and will have snacks/drinks in the room. I know you will be glad you added the night when you wake up the next morning and do not have to move :goodvibes.

    This is so nice to hear about the CMs at AKL CL. I'm hoping we will be able to try AKL CL one of these trips ;).

    As the pp said, CL CMs don't really have any pull when it comes to ADRs. Sometimes they get lucky, but they really don't have any better of a chance than you do. I would keep trying every day multiple times a day as you never know if/when something might become available. Good luck.
     
  5. MagicPrincess

    MagicPrincess DIS Veteran

    Joined:
    Nov 24, 2003
    Messages:
    1,010
    thanks everyone! I gave it a shot, and unfortunately they weren't able to pull any strings. I expected that, but thought I'd check anyways. I'm not overly excited about my ADR's so I am going to play around a bit and keep checking daily! I'll let you know if any pixie dust is thrown my way!
     
  6. MomofDisneyLoversx3

    MomofDisneyLoversx3 DIS Veteran

    Joined:
    Jan 8, 2013
    Messages:
    576
    Good luck!! Keep us posted. That's one thing that i dislike about Wdw cL. They seem to have no extra 'pull' like they used to.
     
  7. psac

    psac DIS Veteran

    Joined:
    Jan 2, 2009
    Messages:
    2,486
    So this isn't a quick question to answer. Over the last few years, we've mostly alternated between 1BR DVC villas or Deluxe Club level rooms. They don't have any Deluxe rooms at AKL anymore, so we're in a regular room. The biggest shock to us was the space, or lack thereof. I think we're used to it now though.

    The club amenities are decent, we've only the evening appetizers twice, but both times everything was good. The south african wines seem to be really high quality. The morning breakfasts are good, but I do like the hard boiled eggs they have at the Epcot club levels.

    In terms of the club service, it's been a mixed bag. At check in, we asked to confirm our Sunrise Savanna reservation, and it's good we did, because they didn't have it. Even worse, the CM was real nasty about it, that it was our fault, even though my wife had the whole email exchange. It got to the point where my wife asked for a manager and if they still had comment cards (which they don't). At that point the CM basically changed her attitude and apologized for their mistake, and thankfully they still have open spots for the safari AND they gave us the Safari for two for free because of their mess up (and I think so she wouldn't get in trouble for her attitude). So financially it made up for it, but needless to say, we've never had an experience like that with a club CM. Otherwise, the CMs have been nice, at meals they bus the tables and refill everything REAL quickly, but overall they're not as homey as we thought the BWI club folks were (though I know you had some issues Kook.).

    Having said all that, the safari was excellent (and it's a club only perk), and the guaranteed Arusha savanna view is just insane. As much as I've read about it, it can't be described until you just get to your room every afternoon, and hey, there's the giraffes and zebras! Also the way the discounts work, it seems they discount the club rooms at a better percent than the regular rooms, so I think it cost us $13 more a night for club than the regular Arusha view room would've been.

    Taking that into account, I really would recommend a club stay at AKL, at least once for the unique experience, if even just for a few days as part of a split stay (but include a Thursday or Sunday for the Sunrise Safari!)

    By Arusha Rock yesterday evening, after roasting marshmallows.

    [​IMG]
     
  8. psac

    psac DIS Veteran

    Joined:
    Jan 2, 2009
    Messages:
    2,486
    One more thing. It was my wife's birthday, and I mentioned it on the reservation, and the club staff left a birthday card and a carved giraffe ($15 in the gift shop, but we came close to buying it last time we went to AK) in the room when we got here. Really nice touch! And Zebra domes in the room another night. Obviously a stark difference from the other CM experience...
     
  9. TIME4DIZ

    TIME4DIZ Mouseketeer

    Joined:
    Apr 24, 2013
    Messages:
    131
    My family of 4 just booked standard view CL at YC!!! Any suggestions for room requests? Or more importantly, rooms to avoid?
     
  10. mickeynut1

    mickeynut1 DIS Veteran

    Joined:
    Apr 16, 2007
    Messages:
    15,274
    Sorry you didn't have any luck with IPO, but good luck tweaking your ADRs....hope you are able to make the changes you want :goodvibes.

    Thanks for your report. AKL CL is on our list of CL's to try :).

    What nice surprises...hope your wife had a nice birthday :wizard:.
     
  11. goofy78

    goofy78 …sea monkey has my money… …yes, I'm a natural blue

    Joined:
    Jun 25, 2011
    Messages:
    573
    Could someone help me with one of my dining reservations? I gave all my dining info to BC IPO and I was just looking it over. Before I call them for the hundredth time I figured I'd ask here first. My reservation for Yak and Yeti states " Yak & Yeti Yak & Yeti Local Food Cafe". But it also states " Quick Service location". I've never booked here with or without IPO so I didn't know if this is normal or if I should call them just to clarify that I want the table service location. Reservations can't be made for QS so should I just assume it was a typo? Thanks!
     
  12. Twelvevman

    Twelvevman Earning My Ears

    Joined:
    Nov 28, 2012
    Messages:
    16
    I woke up this morning to an email from the AKL IPO with confirmation of all my dining requests. I am so excited and can't wait for the sunrise safari :cool1:
     
  13. psac

    psac DIS Veteran

    Joined:
    Jan 2, 2009
    Messages:
    2,486
    Did you call with your cc info for the safari? Glad you got your ADRs. You'll enjoy it!
     
  14. MomofDisneyLoversx3

    MomofDisneyLoversx3 DIS Veteran

    Joined:
    Jan 8, 2013
    Messages:
    576
    When are you going? My 180 is tomorrow and I'm hoping for the sunrise safari on 10-27.....we are only there for 4days so it's the only chance we have.
     
  15. mom_of_2

    mom_of_2 Mouseketeer

    Joined:
    Aug 29, 2010
    Messages:
    246
    I would call just to make sure. Better to be sure now then disappointed when you get there. I had a reservation there and I don't remember it ever saying that. But I am sure it is just a typo since you can't make reservations for the quick service.
     
  16. goofy78

    goofy78 …sea monkey has my money… …yes, I'm a natural blue

    Joined:
    Jun 25, 2011
    Messages:
    573
    It was a typo. Or should I say they hit the wrong button. It would have been fine if I left it alone but they fixed it anyway. Thanks!
     
  17. mom_of_2

    mom_of_2 Mouseketeer

    Joined:
    Aug 29, 2010
    Messages:
    246
    Oh good! At least now you can have piece of mind.
     
  18. mmmears

    mmmears DIS Veteran

    Joined:
    Nov 30, 2005
    Messages:
    8,222
    Sunrise Safari is wonderful. I wouldn't worry about it though, I have never heard of it filling up this far in advance. Hope you have a great time! :goodvibes
     
  19. MomofDisneyLoversx3

    MomofDisneyLoversx3 DIS Veteran

    Joined:
    Jan 8, 2013
    Messages:
    576
    So happy!!! Got my email yesterday. They booked everything I asked for. I was a bit miffed-I only asked for 2 ADRs and they messed up one. Took me two emails to get it fixed.
     
  20. Twelvevman

    Twelvevman Earning My Ears

    Joined:
    Nov 28, 2012
    Messages:
    16
    I sent them the list of reservations I wanted a few days before the 180 day mark. They called me to get the credit card info the same day I sent them the email.
     
  21. Twelvevman

    Twelvevman Earning My Ears

    Joined:
    Nov 28, 2012
    Messages:
    16

    They had one of my ADRs set for the wrong day. A quick email and it was fixed. Looks like we will be taking the sunrise safari on the same day :)
     
Thread Status:
Not open for further replies.

Share This Page