Concierge/Club Level Information- Part IV, July 2012

Discussion in 'Disney Resorts' started by Scott MC, Jul 16, 2012.

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  1. DisneyFansInNYC

    DisneyFansInNYC DIS Veteran

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    Hi - I just posted this earlier. When we stayed at the BC CL this past August we did the same - we planned lunch ADRs on most days and snacked at night. The snacks during the day are home made potato chips, nuts, Swedish fish and snacks like that. Plus soda, iced tea, lemonade, coffee and tea. From 5-7pm they would serve about 2 to 3 hot appetizers like bacon rolled scallops, spinach triangles (Spanakopita), etc and cheese and crackers, veggies and dips plus the chips. Plus drinks as before with wine and beer. Then later that night they put out desserts. We loved the BW CL too but the BC is nice. We are going to the BC CL at the end of the month. We can't wait. Enjoy your stay.
     
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  3. momof4minnies

    momof4minnies Mouseketeer

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    What I was told to do is to make an account on photobucket.com. It's free. Then you load your photos on to photobucket. Then I believe you click the IMG button to the right of the photo. This copies the photo when you click that button. Then you paste it to your post.

    Hope I got it right for you. Good luck.
     
  4. dansdad

    dansdad DIS Veteran

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    You sure did get that right.:thumbsup2
     
  5. Goofyuk

    Goofyuk I'm Goofy about Goofy

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    Thatnks so much, the info in this thread is brilliant, far better than the offical Disney fluff.
     
  6. AngiTN

    AngiTN DIS Veteran

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    Question... I have done my own ADR. When I booked my CL room the IPO went in the system and found all my reservations and built us a great itinerary to use. Today I have made a couple of changes, booking the Desert Party since it finally opened for our dates. Should I shoot an email off to the IPO to alert them of the changes so they can update the Itinerary? I wasn't sure if they kept up with them for any reason other than to build us the nice document with all of them together.
     
  7. mickeyluv'r

    mickeyluv'r DIS Veteran

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    What I find intersting is that in the past, CL were barely mentioned on the website at all. Now they are far more prominent. Some of them are also excluded from the current discount promo....pirate:

    ***************

    I've stayed at BC several times. BWK gets high praise on the DIS, partly due to it's convenient location near the parks. Our family prefers BC. The CL food is slightly better, and the BWK lounge is bigger; but BC staff is top rate! My experience was also tainted by the fact that our room was WAY at the far end of the building, but it was a long walk to anything. At BC, we've had great room loations. Perhaps that clouds my pov.

    The pool at BC is better. Both have fun slides, but I like Stormalong Bay. For families with small kids; the pool at BWk is deep (for Disney). The BC pool has lots of fun for everyone.

    The only downside to both, is that they don't have a true food court (esp. in the morning). If you are CL, then you don't need it so much. By lunch, there are several QS options. Too bad no Pop style food court.
     
  8. mickeyluv'r

    mickeyluv'r DIS Veteran

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    Probably what you should have done is let them look for it for you. No offense, that's their job. It would have saved you the effort of looking multiple times for an opening. IPO can't get you what doesn't exist, but I'm pretty sure they can put your name on a waiting list. (at least if you are ahead of your trip.) Maybe I'm wrong, but I suspect CL has a computerized waiting list system for CL guests - so you get first dibs on cancelations.

    Under the old computer system, they probably would not have seen it. With the new updates, they probably will.

    Still it can't hurt, and would not take much time.

    Yes, there are other reasons to link them- birthdays, special requests- like a vegetarian in your party. They will add that to your ADR's.
     
  9. AngiTN

    AngiTN DIS Veteran

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    Thanks. I knew I could let them do it. I wanted to do it myself.
    There wasn't a waiting list for the Desert Party. It wasn't even available to book for any date in March until yesterday. They don't do the Desert Party like any other reservation.
    With the Desert Party your seat is based on how soon you book for your date. I wanted to be able to book as soon as it was open. I don't know that the IPO does that. I do have full confidence they'd have done it and would have done it sometime yesterday but I know for sure I did it within a few minutes of them opening it up. It could make the difference from a seat at the rail and one further back.

    Anyway, I'll let the IPO know.

     
  10. heidijanesmith

    heidijanesmith DIS Veteran

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    Thanks so much for the AKL CL info. We are staying AKL CL for the 1st time in Dec 2013. Can you tell me where the lounge is, is it a pain to have the lounge on a different floor than your room?
     
  11. M1Thumb

    M1Thumb Earning My Ears

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    Is there a standard procedure for checking in for the CLs at the resorts? I know what Disney advertises, but from reading this board and from past experience, it sounds like the resorts are inconsistent.

    When we stayed at the Polynesian CL, they told me to call the morning of our check-in with our ETA and they would have somebody waiting to escort us. This did not happen. When driving up, we asked the bellhops what to do if we were staying CL. They directed us to check in at the main desk.

    We are planning to stay at the AKL CL later this year. Is there a standard approach for CL check-ins at this resort? And is the staff generally good at following it?
     
  12. Mousemommy1

    Mousemommy1 DIS Veteran

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    Yup, you can go ahead and send them an email requesting an updated itinerary. I do some of my own changes too, and just send them an email giving a heads up and they send a new one. :goodvibes
     
  13. MomofDisneyLoversx3

    MomofDisneyLoversx3 DIS Veteran

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    What is the Dessert Party? Is it only available to CL guests?
     
  14. KerryCM

    KerryCM DIS Veteran

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    Thanks for the info. I kind of feel like a traitor not staying at the BW. The cast there are a second famliy to ours. We will go over to say hi to everyone, but I am kind of looking forward to the BC.
     
  15. ixmnrs

    ixmnrs Mouseketeer

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    Hi there, I was looking at the menu and there were a few items with peanuts there. Has anyone been there who had to deal with a peanut allergy? what nightly offerings would have to be eliminated because of the peanut allergy? Thanks.
     
  16. mickeyluv'r

    mickeyluv'r DIS Veteran

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    In my experience, it's about 60/40 they are there to welcome you. Other folks seem to report better odds, but that's been our experience. I'e only stayed at AKL CL once, and we were greeted out front. So, they were good about it when we stayed there.

    We also had the same experince at Poly, except they didn't have our paperwork at front desk, and we had to go to CL to check-in.

    It may help to let them know your arrival time via email when you know it, like if you are using ME. the procedure there is to greet guests in front of the resort. If for some reason a CL staff person is not there, I'm pretty sure the correct thing is to ask the bellhop. There are always staff in front of AKL.

    Mind- this is all assuming that your are arriving between 7am and 10pm. At all resorts you'd have to use the front desk if you are arriving after hours.
     
  17. loveshak22

    loveshak22 DIS Veteran

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    I just got back from AKL staying CL and we were greeted out front as well. Although they weren't waiting specifically for us but there were greeters with clipboards and when we walked up they asked our name and when I told her she looked and acknowledged we were CL and took us to the 6th floor CL lounge for check-in. It was a nice, smooth, quick process.

    Since we were doing an early check-in and hoping to get a room I emailed the IPO office with our arrival time and I did online check-in and added our arrival time.

    Have fun!
     
  18. cmhand30

    cmhand30 Princess & The Lost Boys

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    Staying YC CL in March. Looking forward to spending some time at the pools and EPCOT.
    I tried to get IPO to make a couple dining and recreation ressies and was referred to the website. Last time I stayed at BC or GF CL they jumped through hoops to help.
    The only resort we were not greeted at and I was disappointed the response was the Poly. We pulled up on my DH's motorcycle and let the bell person know we were CL guest, he gave us a strange look , no CL staff was there and they "lost" our ressie. Wow. But all other resorts have been great when we arrived.
     
  19. Mousemommy1

    Mousemommy1 DIS Veteran

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    That's weird about the YC IPO :confused3...I have had them book a tee time for my husband, and a couple of other ressies (I mostly like to do my own) and right now, they are monitoring for the April Wishes Dessert party schedule to open up so they can book for me...I think they have been great! :thumbsup2
     
  20. puertorican00676

    puertorican00676 Earning My Ears

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    Just let it happen naturally! It'spart of the fun! Just let him figure it out either at the entrance or when he starts asking "why we did not stop at the check in counter?" While getting to the elevator! It sure will be a surprise! Hope you guys enjoy it!
     
  21. M1Thumb

    M1Thumb Earning My Ears

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    Mickeyluv'r & loveshak22, thanks for the input!

    Editing to add another question: Are requests regarding rooms best handled through the reservation phone line or by contacting the CL concierges directly? When I made my reservations for the AKL CL, I requested a bunk bed room and it was noted, but the guy on the phone also recommended that I contact the resort a week in advance of check-in to reiterate my request.
     
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