I did this a few weeks ago. A CM named Anthony at the Tower of Terror really "gets" his job. Eager to please guests, he'd jump out at guests and scare them when the doors would open. Fun guy. We went to the Chamber of Commerce right next to Oswald's at the gate. There was a CM at a tall, skinny desk and she was able to help me. She pulled out a form and asked why I thought he did a good job. It ended up saving me some time as the Chamber had a long line.