Cancelling Dining/Activities

Discussion in 'Disney Cruise Line Forum' started by kohsamuichris, Feb 16, 2012.

  1. kohsamuichris

    kohsamuichris Mouseketeer

    Joined:
    Sep 15, 2010
    Messages:
    99
    Since my last cruise they have changed the website a little. I made a few reservations for cruise activities..dining..jetskis..spa etc and now want to cancel one of them. Can't figure out how to cancel one.

    Thanks,
    Chris
     
  2. WiscBill

    WiscBill Mouseketeer

    Joined:
    Oct 27, 2005
    Messages:
    467
    Boy, do I remember that problem from our January Dream cruise. IIRC you can not do it from the ribbon (i.e, the day by day arrangement where you see a picture and then click for a list of activities) but have to go to the cruise summary button, which gives a list of all your activities. Once in that menu, you get a tab that says cancel/add. I can't help more than that since I don't have a cruise on which to practice right now. If that's too frustrating, I would just call DCL directly and have them cancel it.
     
  3. kohsamuichris

    kohsamuichris Mouseketeer

    Joined:
    Sep 15, 2010
    Messages:
    99
    That is kinda what I remember from our August Cruise. But I cannot find that anymore. Can find nothing to cancel online, I know I can call..but there has to be a way to do online.

    Anyone cancelled something online recently?
     
  4. tnkrbell13

    tnkrbell13 Mouseketeer

    Joined:
    Jul 17, 2004
    Messages:
    114
    I just cancelled some things online, but can't remember what I did.
    I do know I had to search a bit for it.
    I realize I am no help but at least you know it can be done.
     

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