So how do we go about cancelling our reservation and getting a refund of our deposit? I sent an email to firstname.lastname@example.org over a month ago and have gotten no response. I sent another a few days ago, including copying it to Linda, and have gotten no response. So if someone could let me know what I need to do to get my money back, I'd really appreciate it. Thanks. Integrity is doing the right thing, even when nobody's looking. Courage is doing the right thing, even when it's unpopular. Floydian Go ahead, send a message to email@example.com. I dare 'ya.