Hello to my fellow DVCers! We just got back from our wonderful 4 day disney trip. Although, it didn't start off to be so "Magical". Has anyone every heard of this one? We made reservations 6 months ago for the BWV and requested a preferred room overlooking the boardwalk. When we checked in they had our room ready, but when we got to the room it was never cleaned and they had us overlooking the Swan hotel. We complained about the room over the phone, but the staff was eager to settle the matter via the phone call. We ended up back at the front desk and was immediatly approached by one of the managers who explained that "per our contract we would not neccessarily get a "Boardwalk view". This is because other people have made the reservation requesting this type of room months earlier then us, so hence, we go to the bottom of the list. So to another room we go and thought they had found something to make us happy, instead they put us at overlooking some secondary small pool. They were willing to possibly find something within a day or two and move us. After 2 hours and three room changes they finally found us a room overlooking the Boardwalk. Normally, I wouldn't make such a fuss, but considering my parents were driving in from Georgia and has "never" stayed on a Disney property before; we wanted it to be the most magical expericnce ever. In the long run it turned out to be magical. The most interesting thing is the bit about the contract. Has anyone ever run into this before? I am curious.