Calling Disney vs. Booking online

Discussion in 'Disney Resorts' started by biggroofy, Nov 10, 2008.

  1. biggroofy

    biggroofy DIS Veteran

    Joined:
    Jan 8, 2006
    Messages:
    734
    Book MYW+DDP by calling Disney on the Phone

    In the past years I used to call Disney directly to book my vacation package. Usually I would receive an email confirmation, an email invoice (a link to a blue background HTML for printing) from 24 hours to forever. I may or may not receive a paper invoice in the mail. In either format, the invoice listed all the details of my package with some "special codes" like this -
    ARCADE PLAY CARD VOUCHER
    MINIATURE GOLF VOUCHER
    PLANET HOLLYWOOD MERCH. VCHR
    PLANET HOLLYWOOD $15 MEAL VCHR
    SEA RAYCER OFFER VOUCHER
    QUICK SERVICE MEALS
    SNACKS
    TABLE SERVICE MEALS
    resort mug 1, 2, 3, 4, 5
    special request: travel with
    REQ D
    REQ Sago Cay, UP FL, Bal N/G



    Book this 7/4 Deal via Disney.com web site


    Yesterday I gave up after a 15-min wait and decided to book online. It went smooth and I was able to enter SOME requests (e.g. crib). I received an email right away but the email looks VERY different than the ones I used to receive. It looks more like a very simplified confirmation rather than invoice. None of my package item details were listed (only stated I am on the 7-Night Magic Your Way Plus Deluxe Dining January-June), and none of my request were listed.

    Is that normal? Will I get a more detailed invoice in the mail?

    FYI - my upcoming trip in Jan was booked by calling Disney, and the newly booked trip is done via disney.com. As usual, the reservation booked via CM - if I retrieve it in disney.com - it will display as "Park Ticket: Error". But for this new reservation (booked online), everything displayed correctly on disney.com.

    Very interesting.
     

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