Call or Email

Discussion in 'DVC Member Services' started by DisneyFF1124, Mar 28, 2013.

  1. DisneyFF1124

    DisneyFF1124 Mouseketeer

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    Jul 20, 2012
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    Hi everyone! Hope everyone is having a good day. I plan on contacting member services to make a room request and I was wondering which way is better to do it. Should I call or email? What do you guys do? Is one way better than the other?

    Sent from my iPad using DISBoards
     
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  3. JenLyn1620

    JenLyn1620 Earning My Ears

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    I prefer to call. Good luck!!
     
  4. Missyrose

    Missyrose DIS Veteran

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    Jan 18, 2009
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    I have done it both ways, sending an email works better for me because it can be done at any time.

    You can't go wrong either way.
     
  5. disneynutz

    disneynutz DIS Veteran DIS Lifetime Sponsor

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    19,387
    I have had better, more accurate service sending the email through the member website.

    :earsboy: Bill
     
  6. Deb & Bill

    Deb & Bill DVC-Trivia Contest, Apr-2006: Honorable Mention

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    We usually e-mail through member services. I send an email and get a response the following day. Make sure you enter your reservation number in the message.
     
  7. DebbieB

    DebbieB DIS Veteran

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    Aug 24, 1999
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    47,447
    I always e-mail. I stayed at BLT earlier this month, I e-mailed a request for even number room, north side, about a month before. When I checked in, the cm said "you got a very nice view". Exactly what I requested, MK to the left, lake to the right.
     
  8. com_op_2000

    com_op_2000 DVC Member since '93

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    Jul 13, 2010
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    I have never e-mailed a request.
    I either call or book my reservation myself online.
     
  9. DebbieB

    DebbieB DIS Veteran

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    You can't add a request on an online booking.
     

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