Booked through a TA - How can I access my reservations online at DCL?

Discussion in 'Disney Cruise Line Forum' started by mom2dina, Sep 6, 2007.

  1. mom2dina

    mom2dina Mouseketeer

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    Hi,
    We booked for the Feb 2008 7 day Eastern through a travel agent. I haven't recieved any travel information from her.
    Is there anything I can request that will inable me to look up my reservations at the DCL site (in case I want to book trips on ports, or sign up for day care etc.)
    Thank you for your help!
     
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  3. pfishgirl

    pfishgirl In Loving Memory of Our Son 5/6/

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    Nope..

    Once a TA has your reservation... DCL will tell you to contact him/her

    However... it is too soon anyway.. 90 days (i think) prior to the cruise you can book resservations, well your TA could... Andddd about 2 weeks prior to the cruise you will receive your Travel Documents..
     
  4. mom2dina

    mom2dina Mouseketeer

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    Wow so I can't sighn up for stuff online or do my boarding papers ... I didn't realize that.
    Can my TA sign up for stuff for us? Thank you.
     
  5. Pansy

    Pansy DIS Veteran

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    Depending on when you booked, you should receive a ressie # from the TA. Mine took about 24 hrs after booking with DU to receive the number.

    I think the balance has to be paid in full before reservations for excursions can be booked, correct me if I'm wrong.

    All in due time, things will come together, have a great time.
     
  6. pfishgirl

    pfishgirl In Loving Memory of Our Son 5/6/

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    Well unless they changed it... Your TA will have to do it.. I know a few years ago I was told by 2 different DCL Cast Members that we needed to contact our TA..
     
  7. pfishgirl

    pfishgirl In Loving Memory of Our Son 5/6/

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    Oh.. thank you I totally forgot that..

    Yes.. you have to be paid in full before Excursions and Plans can be booked
     
  8. ga9497

    ga9497 DIS Veteran

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    As long as you have your reservation number you will be able to access your reservation on disneycruise.com

    The reservation number is 8 digits long and begins with a 2
    Now that all the shore excursions / Palo reservation, online check in, etc are booked online you can do them yourself but not until you are paid in full and 75 days from your sailing date if this is your first Disney cruise.
     
  9. pfishgirl

    pfishgirl In Loving Memory of Our Son 5/6/

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    oh wow... I didnt know with the new system you could do this without your TA.. that's actually really nice.. I was frustrated I had to keep calling my TA for things.. :confused3
     
  10. lg3

    lg3 <font color=darkorchid>The '80's must have been ha

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    Exactly right! :thumbsup2
    Addendum - if you get the REAS package (if available for the type of cruise you are booking) you can book prior to 75 days out on a first cruise.
     
  11. mom2dina

    mom2dina Mouseketeer

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    That is great news - I can't wait to plan it all! Thanks:banana:
     
  12. disneyfaninaz

    disneyfaninaz It takes faith, trust & pixie dust!

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    This is exactly correct for accessing your reservation on DCL. However, if you have questions of DCL or want to make special requests, then those HAVE to go through your TA. You cannot call DCL yourself to make these requests.
     
  13. mommyto3princesses

    mommyto3princesses Mouseketeer

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    Thanks for this info. I had the same question. Need to find my ressie number...
     
  14. Ilovestitch

    Ilovestitch DIS Veteran

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    Yeah it doesn't matter who you booked it through- you can still access it on dcl.com.

    My reservation is through a travel agency and actually in group space and I still have no problem retrieving it and making my excursion reservations/online check in.
     
  15. yndygo

    yndygo Knee Deep in Pixie Dust

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    you will also need the birthdate of the 'primary reservation holder' in addition to the DCL confirmation #...

    But yes, you can access everything including the pre-boarding documents.
    The only thing you can't do is call DCL reservations and request special things like waitlisting Palo or dining rotations...
    But you can do pretty much everything else.

    :)
     
  16. professorandmom

    professorandmom My favorite girls!

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    You bet you have access to the DCL website

    And for compulsive planners - it is a great stress reliever - I would check daily to see if I could get Palo reservations for brunch (never did)

    HAVE FUN!
    Barb
     

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