BAD BOYS BAD BOYS!! Undercover Security

Discussion in 'Theme Parks Community' started by dfmalone, May 13, 2010.

  1. Lesley

    Lesley DIS Veteran

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    Interesting stories! I've got a few, both with having attention very quickly and with not being able to find help.

    My middle child (older dd) used to have a lot of difficulty with inflexibility/explosiveness. She has lots of sensory issues and especially when she was younger could go from fine to "completely freakin' lost it" in a matter of seconds, and it wasn't often predictable what would set her off. One evening at the MK when she was 4 or 5, for whatever reason (I can't even remember what it was), she just started screaming that she wanted to go back to the hotel. We were trying to leave the park, but she was so distraught we could not move from where we were- outside the restrooms next to The Plaza. So we did the only thing we could do- sat there with our screaming child waiting for it to pass. We'd been through this at home many times. It was definitely not long before a non-uniformed CM approached us offering help. We explained that sometimes she just does this, and that we couldn't really move her without her becoming even more distraught (flailing, kicking- dangerous for all involved and not an option in a crowd). We were offered a back way out of the park, as we were waiting for her to calm down so we could leave. We had to pass simply because we couldn't move her. So the CM just stayed with us until she calmed down and then left- at that point we were able to head back to our hotel.

    Another time the same dd got a button/pin stuck in her knee- I think she was about 6yo then. We had just entered Turtle Talk at Epcot and she had been on my dh's shoulders. He was wearing this DVC button on his sweatshirt and somehow when he lowered our dd, the pin got stuck in her leg. The CM's were extremely fast to respond, got us right out of there and escorted us to First Aid. The CM told me repeatedly not to try to remove it from her leg, but when I got her into our stroller (my dd is tall and solid- hard to carry for any distance even at 3-4yo), I noticed that it wasn't the long part of the pin stuck in her leg, it was just about 2-3mm of the hook end caught on her skin, and it popped right out- luckily it wasn't deep at all, not the scary deep puncture wound we were concerned about. Even then we were escorted to first aid, where we signed the book and got a bandaid and antibiotic ointment. And the whole time my dd was incredibly calm and quiet- and the CM gave her one of the light up necklaces a vendor was selling as we crossed the park.

    My last story still bothers me- even more now that I spent last semester doing nursing clinicals in a long term care facility with geriatric residents. This is the one where I wasn't able to find help. We were about to get dinner at the Yakitori House in Japan in Epcot. My dh was getting our food, I was waiting out in the garden sitting area and my girls had gone into the restroom there. An older woman who was sort of shuffling and looked a bit confused walked out of the restaurant, came right up to me and began speaking very desperately to me in a fairly quiet voice- telling me that she wanted to get away from her companion, that she was scared, that she left her wheelchair while he wasn't looking, and she wasn't sure where she was. I wanted to help her and was looking around for anyone I could flag down, hopefully a CM, so that they could help her. The woman obviously didn't want to go back into the restaurant. Had my girls not been in the restroom, I would have likely walked with her out to the promenade, where there are usually uniformed security- but they were still small enough that I was keeping an ear out for them (if you've never been back there, it's a really small 2 stall restroom) and couldn't just walk off. As it happened a man came out of the restaurant looking for the woman with her wheelchair, telling me that this was his mother and that she was confused and disoriented. She went with him willingly and they disappeared. I've never felt good about it, and after last semester and learning how common elder abuse is and how hard it is for those with dementia I wish I would have found someone, even after the fact, to report this to, as unlikely as it might be that they would be found and questioned. After reading this thread, I think now I'd be more likely to create a confrontation or be loud simply to get the attention of security so they could investigate the situation. Of course, the son may have been the best caregiver ever, but even a dementia patient's allegations need to be investigated. She truly looked scared when she approached me and I wish I could have done more for her.
     
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  3. cm8

    cm8 <font color=blue>Half of the time we're rushing ar

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    :rotfl2:, you almost made me wake the baby!
     
  4. Missytara

    Missytara I'm all ears!

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    That has always been one of my favorite stories.

    You just cannot make this stuff up!
     
  5. lbklyn

    lbklyn DIS Veteran

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    Did not read all the posts but from the ones I did this is hands down the scariest! Especially the beginning when wondering WHERE everybody was!:eek:
     
  6. Kaewin

    Kaewin GameMaster

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    These are great stories, when we go back in Sept I am going to play spot the guards.
     
  7. knieriem

    knieriem DIS Veteran

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    In March I took my friend to Disney while she was visiting me. We were waiting for the parade to start at night and this little girls walks by crying and asking if people had seen her parents. No one and I mean no one was acknowledging her. I got up from my seat and walked over to ask her if she was okay. I looked around and there was no CM in site. So I saw a photopass photographer and walked her over to him. I told him she was lost he looked and me and said I'm busy. I could have smacked him!! I looked at him and said I"m sorry but what am I supposed to do? There was a mom and her two daughters getting their picture taken and they yelled at me telling me to pretty much leave the guy alone so he could take their picture. I was appalled. I mean seriously? This little girl was bawling. Finally a CM walked over and told me she'd help find the girls parents.

    About 30 minutes later we saw the little girl walking with her mom and her mom was screaming at her. I felt so bad for the little girl. She told me that her mom was walking in front of her and pushed through a crowd and therefore she got lost. Sounds to me like the mom should have watched her daughter a little bit more carefully.
     
  8. natnelliesmom

    natnelliesmom Mom to 3 Disney Princesses in Training

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    We were sitting outside the gate at MK one afternoon waiting for my Mom to arrive with our daughter. While sitting on one of the benches I noticed a man sitting by himself on the bench next to us. He was dressed like anyone else- khakis and a polo shirt, sneakers and holding a MK map in his hands. He was just sitting back and people watching.
    After a few mins- I nudged my DH and said that he must be an undercover security officer.
    Sure enough... about 20 mins later, a woman in denim shorts, plain t-shirt and sandals walked towards the man. As she approached, he got up and walked away, and she sat down. It was seamless- and if you weren't watching for any length of time it would not be noticeable that they were even there.
    Neither of them ever took their eyes off the crowds- constantly scanning.
    It was cool to see.
     
  9. Kaewin

    Kaewin GameMaster

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    I wonder how you get that job anyways.
     
  10. disneycruising

    disneycruising DIS Veteran

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    Wow, I am amazed by all your stories.

    We have been to WDW many times and I have never noticed any undercover security. I will be looking for them next time.;)
     
  11. jtopp

    jtopp driving the monorail in my dreams

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    One trip, we witnessed disney security at thier best. In front of POTC, as viewed by us from the taco stand, a family of three had a domestic dispute. Two teen males were argueing, and close to blows, and thier mother was between them, getting the worse of the deal, both physically and verbally. Out of nowhere, the males were separated, and disappeared. the mother was gently escorted away, all taking place in under a minute. The most amazing part of this-- not the speed in which they responded, but the fact they were able to do it, because the family was brazilian, and spoke portugese. Yet, disney security witnessed, reacted, and diffused a difficult situation in seconds, even overcoming a language barrier. Bravo to security
     
  12. dsneygirl

    dsneygirl <font color=blue>My little pirate is here<br><font

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    I have to be honest I have witnessed this scenario several times at WDW and it bugs the crap out of me. Around the corner outside the Playhouse Disney theatre you will see about 300 strollers all "abandoned" all loaded down the crap. The dogs never come and sniff those.

    Over by Pixar Place and TSM another 100 strollers some with large bags, coolers etc. I think it is a bit of hysteria.

    I always notice the plain clothes security now. Usually out in front by bag check you will see one or 2 men standing all alone. Dressed like a tourist (ball cap and sunglasses) but you can clearly see their earpieces.
     
  13. teedisney

    teedisney Workin' hard- Needin' a vacation

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    I have two stories.

    We were sitting just outside of frontierland having a snack and we saw an elderly man take a nasty tumble. Before we could check on him, Disney suits came from behind the wall and took care of him.

    I had went early to AK to ride EE and went back towards the entrance to wait for my family to arrive. I noticed 3 touristy guys huddled together outside the entrance. I was waiting for a while and then I noticed ear pieces. They were watching the people unload the busses.
     
  14. cindym

    cindym Mouseketeer

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    A few years ago we were on the Monorail heading to Epcot. When we arrived we were not allowed to get off. We were surrounded by security who walked the length of the train looking inside. After they let us off, they congregated at one of the turns on the ramp as you go down. They then stopped a middle aged man carrying a bag from a shop and surrounded him. We never did find out what had happened, but it must have been serious for there were several security officers involved.
     
  15. Craftsman Revival

    Craftsman Revival Mouseketeer

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    I have two stories - one about Disney security being awesome, one about another park security being, well, not so awesome.

    I've posted the Disney security story on another thread, but will re-post it here...

     
  16. Craftsman Revival

    Craftsman Revival Mouseketeer

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    Now its time for "The Bad."

    This happened around 2002 at a park that shall remain nameless to protect the innocent (but it starts with a "Sea" and ends with a "World" :rolleyes1).

    I was visiting the park that day with my son (age 11 at the time). We were near the back of the park, exiting the "Pirates in 4D" movie theatre.

    In this back corner of the park there are typically almost no people. The only thing there was a Cotton Candy vendor and some planters and benches with vegetation.

    Leaving the theatre, we had to walk right past the cotton candy vendor. There was a handful of people (maybe 4-5 people) waiting while the vendor spun more candy to sell. We got in 'line' with the group.

    Right that this moment, a woman walked right past the crowd waiting and up to the vendor counter, i.e., she cut in line.

    From the waiting group, another woman (this one with a teenaged son and daughter), loudly says "What's wrong, you fat b-----? Are you so fat that you can't wait in line for candy like everyone else?"

    The line-cutting woman turned around, saw her and said "F--- YOU, you fat b------!"

    (Yes, they were both calling each other the same name, repeatedly. It was bizarre.)

    The vendor kept spinning the cotton candy, probably hoping the situation would resolve itself. :rolleyes1

    At this point, both ladies were in each other's faces, pointing fingers into the other person's chest, calling each other names.

    At that point, the pointing fingers turned to a bit of shoving, and the line-cutting lady shoved the mom and the mom's arm/elbow actually struck her own daughter (behind her) in the face.

    I honestly couldn't believe what I was seeing :confused: and - I've never done this before! - I reflexively grabbed my son and covered his eyes.

    That was it. The mom started screaming "LOOK what you DID, you fat b-----! You hurt my daughter! etc. etc." with the girl crying "OW! Moooooommmm!"

    At this point I looked around - where the HELL was security? NOwhere, that's where. This altercation had been building for a good 3-4 minutes and so far the only park employee we'd seen was the candy vendor. He just kept spinning cotton candy, didn't call security, etc. :rolleyes1

    By this time these two ladies were full-on wrestling (still standing) and pushing each other.

    Suddenely a short, elderly man, who was half the size of both women, broke up the fight. He'd been standing in line for candy too. And he jumped in between them and yelled "Ladies, LADIES!! You ought to be ashamed of yourselves!! There are children present!" He was standing in between the two women with a 'wide stance' with both his arms outstreched, to put more distance in between them. :worship: It was pretty impressive.

    They both finally looked at the 2nd lady's kids, who were of course mortified, :guilty: :sad2: and at the small crowd that had gathered to watch them, and the first woman sulked off, cursing under her breath the entire way.

    Still no security. I was floored.
     
  17. Eljay

    Eljay DIS Veteran

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    That is a shocking story.
    Such trashy, low life people. :rolleyes:
     
  18. RabFlmom

    RabFlmom DIS Veteran

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    Must have gotten your parks mixed up. SW Orlando has never had a Pirates 4D movie or a theater to show a 3 D movie for that matter. And there is no cotton candy stand where they spin cotton candy and I don't think there was even one back on my first visit in 1974. Bush Gardens in Tampa has a 3 D movie though. Could you have been there? Haven't had the time to see the movie when we are there and can't remember if it is pirate themed.
    Security at SW is actually pretty tight. They use a lot of deputies.
     
  19. wmharley

    wmharley DIS Veteran

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    incorrect, partially..

    SW San Antonio has it...
    http://www.seaworld.com/sitepage.aspx?PageID=649
     
  20. webbmom

    webbmom Mouseketeer

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    The first thing my kids do is play spot the security cameras on the tops of the traffic lights as we drive in. I cant wait to try and spot the undercover security in the parks.
     
  21. RabFlmom

    RabFlmom DIS Veteran

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