This was our first family trip, first time at the Poly. OMG, is it gorgeous!!! I was sooooo happy with our choice to stay there, it is a wonderful resort. The landscaping, the torches, the beach, etc. etc. It really felt like a relaxing haven after the parks. We got our request - 1st Floor, Tokelau (got room 1922). We checked in at 8:30 am on the 28th, called at 1:30 to see if room was ready, it wasn't. I started to get a bit antsy, as our kids usually nap at 2 or 2:30. It was ready at 2:30 when I called, so they were down for naps by 3:30 I think. Worked out fine, as our dinner ressie was a bit later that night - 6:05, and right there at Kona. We loved Tokelau, convenient to everything. Loved the first floor room, would do that again. DH and I sat outside every day at nap time, if we wanted sun we just pulled the chairs out into the grassy area our patio looked out on. Cute ducks walking by each day, they were not a hassle. Just a few steps off the patio and we could see the Lagoon, Castle, Space Mountain. Only very minor problem, people above us also seemed to come home in the afternoon - but naps must've been for the parents as the 2 young children seemed to be unattended on the balcony for 1-2 hours! We had a few problems with them shooting water guns (water blew back on me getting my book wet) and throwing food and garbage over the rail so it was landing on us. They also hung their kids swim vests on the edge, so the water was constantly dripping on our patio - we couldn't sit in that area (I'm sure this was inadvertant, I would've done the same thing!). I did have to ask the boys to stop a couple times (nicely). One day they persisted and I had to "threaten" to go up and talk to their parents. That was the ONLY "issue" - and not even really one- we had at all!! again, the grounds are just stunning. My kids both LOVED the volcano pool, I think that was DS's (almost 5) fave part. he must've done the slide over 100 times! DD did it too (she's almost 3). They were allowed to wear their Speedo swim vests on it and we were allowed to "catch" DD at the end. I use quotes, b/c it would be very hard b/c of the current to literally catch them before they hit the water. We just stood nearby to help her get out of the current a bit before she swam away. Lifeguards had no problems with parents there, they did direct any kids swimming by bottom of slide to move away. DD used a watering can and other small pool toys in the shallow area - no problem. Watching Wishes and the Electrical Pagaent from the beach or hill was great! Convenience on the monorail cannot be beat, especially with taking a mid-day break. Kids really loved the monorail. Food-wise we had dinner at Kona which was FABULOUS! (See my dining report) We also used Captain Cook's for some lunches and snacks. DH fell in love with Dole Whips, I adored their chocolate crossaints. Hmmm...trying to think of anything else... It is really just wonderful, heaven on earth. I cannot imagine staying anywhere else now, which is a bit of a problem as this was a real splurge vacation for us! Guess we'll have to save our pennies!! Any questions, don't hesitate to ask!! I got so much help here, I'd like to repay the favor!!