Aulani - 2 nights credit due to expansion

Discussion in 'DVC Resorts' started by dvc_john, Aug 3, 2012.

  1. dvc_john

    dvc_john DVC since 1993

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    Just received an email from DVC saying that due to the expansion during my upcoming trip, they'll credit me with 2 nights worth of points. (For me, that's 92 points!).

    Was only mildly concerned about the expansion. But getting 2 nights free will certainly be worth it.

    It'll be interesting to see which points they put back. I think I used points from 3 resorts, and can't recall if any of them were banked or not. I know none were borrowed.
     
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  3. disneynutz

    disneynutz DIS Veteran DIS Lifetime Sponsor

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    I expect that the expansion work is going to be more disruptive than previously thought. Disney doesn't give back anything unless they have to.

    It's hard to complain about a ruined trip when they reduced the required points for the stay.

    :earsboy: Bill


    On second thought, giving back points doesn't cost Disney a penny, pretty smart!
     
  4. BobNed

    BobNed Mouseketeer

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    We got the same message for our stay in December. I think Bill may be right, but I hope not. Two nights free does take the sting out though.
     
  5. oktracy

    oktracy Mouseketeer

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    WoW!! Good Deal!!
     
  6. theOCdisney

    theOCdisney Mouseketeer

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    We are staying 4 nights and received the email giving us 1 night credit. I think they are going on the offensive with a good will gesture. Have to say, I appreciate this offer. :). Hopefully the construction will not be too bad.
     
  7. toocherie

    toocherie <img src=http://www.wdwinfo.com/dis-sponsor/images DIS Lifetime Sponsor

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    LOL--I guess since John started a new thread I will post here too--I got the same email -- our trip is Oct 23-29. Interesting thought--we are only going to be at Aulani for 5 nights--wonder if it was a longer trip (say 10 days) if there would be a larger credit? In any event, I'm pretty happy especially since we were not planning to be at the resort all that much anyway--lots of day trips planned--it really is going to be a place to hang our hat and maybe relax one day while on Oahu--then we go for a week to Maui.
     
  8. MtlFire

    MtlFire Earning My Ears

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    Staying 8 nights in a 2 bedroom in September and was offered 2 nights as well. This comes after our banking deadline so hope there won't be an issue with banking them.

    Nice gesture on their part.

    If I hadn't just booked the return flights yesterday I might have simply extended two more days.
     
  9. toocherie

    toocherie <img src=http://www.wdwinfo.com/dis-sponsor/images DIS Lifetime Sponsor

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    I hear ya--I just bought our plane tickets last week. Oh well.
     
  10. zumfelde

    zumfelde Earning My Ears

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    just got email for stay in November they are giving us $100 resort credit no refund of points
     
  11. wdrl

    wdrl DIS Veteran

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    We were notified that we are getting a credit of two nights' worth of points for our stay from September 15-22, 2012.

    We booked a Pool View Studio for 7 nights at 23 points a night (total = 161 points). Thus, we'll be getting a credit of 46 points. It will be interesting to see how the points are credited to our account. We have a February UY and we used 124 banked points from 2011 (which normally have to be used by 1/31/2013) and 37 current 2012 points (which could be banked into the 2013 UY).
     
  12. dianeschlicht

    dianeschlicht <font color=blue>DVC-Trivia Contest, Apr-2006: Hon

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    We are going in February and have not gotten any notices, so maybe it will be done by then.
     
  13. dis2cruise

    dis2cruise Long Island, NY

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    Will the work be done in January?
     
  14. saintstickets

    saintstickets DIS Veteran

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    I have two stays scheduled. One for DW and I 9/03-9/09/12 and one for DD's honeymoon 12/14-12/20/12. I received an email for the September stay and a letter for the December stay with the announcement about the expansion. In neither notice did they mention any sort of credits of any kind. Sighhhhhh.
     
  15. gwensgoofy

    gwensgoofy Mouseketeer

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    Does anyone know why some are offered 2 day credits and others are not? I've got a 2bed ocean view for 12/20 through 12/27, and while I received a letter, I wasn't offered any point refunds.

    I'm wondering if it has to do with either room size or view. I guess I'll have to call member services. I'm most worried not so much about construction as I am with crowd levels. If there is no quiet pool, I assume the crowds at the regular pool will be overwhelming.
     
  16. wdrl

    wdrl DIS Veteran

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    It might be that the major disruptive portion of the construction will be done by the time of your trip.
     
  17. BobNed

    BobNed Mouseketeer

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    Our trip is 12/1-12/8 and we got the credit. You may want to check your e-mail spam folder - that's where mine was.
     
  18. gwensgoofy

    gwensgoofy Mouseketeer

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    Just got off the phone with Member Services. I was told the credit is for 2 nights stay for all trips scheduled between 9/10 and 12/22. We have 170 points coming back to us, which makes me so happy!

    I asked about the banking deadline, when we would see the credit, etc. DVC indicated we can book straight through DVCmemberservices if you want to immediately use those "to be returned" points for another vacation; otherwise, our accounts will be credited shortly after our stay. DVC will be waiving the banking deadline on those points.
     
  19. BobNed

    BobNed Mouseketeer

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    It's funny they said the points would be returned AFTER the stay. The e-mail says they will be credited BEFORE you check-in.

     
  20. salemk

    salemk Mouseketeer

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    I wonder why disney decided to give out 2 nights credit but only up till 12/22. The expansion is not suppose to be completed until June 2013. Our family will be at Aulani the first week of February 2013. Hopefully that means most of the inconvenient stuff will be completed byt then.
     
  21. dvc_john

    dvc_john DVC since 1993

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    Thanks for reporting this.

    I spend much of the winter in Florida, and just booked another week at DVC in January that I had planned on staying offsite. Applied my 92 refunded points to that reservation.

    They manually refunded the points, then used them for the new reservation.
    Of course they warned that if I made any changes to my Aulani reseration, they would have to adjust my points. (ie if I canceled my Aulani reservation, or shortened it to less than 5 days.)
     

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