Ok, we are arriving at movies October 18. Just for fun logged into my Disney experience today, and it said I had 5 days left to customize our bands!! I was freaking out because I hadn't heard anything about the values being involved in the testing! I had to call because 2 of our party of 6 were not showing up. I was told they could do our customization for us, and to just go ahead & pick fast passes for everyone else & they would be able to duplicate them at the hotel. I hope this works out! I'm very nervous about this, having read the stories of people with problems being hours at the front desk having everything sorted out. I did as instructed and was able to pick fast passes for our stay, and customize the bands for those who were showing up. Wish me luck!