Applying a deposit to another reservation?

Discussion in 'Disney Resorts' started by bentopher, Jan 23, 2013.

  1. bentopher

    bentopher Mouseketeer

    Joined:
    Apr 22, 2012
    Messages:
    483
    Can this be done at all?

    I have 2 reservations. One is a package, and one is just 3 nights at a hotel.
    I want to cancel the hotel, and extend my package.

    I had to pay for 1 night hotel stay as a deposit, and I wanted that amount to be applied toward my existing package reservation, as opposed to them crediting my credit card.

    Namely because I am Canadian, and the refund with exchange means I'll lose money. So I'd rather just apply it to the other one.

    Anyone know if this can be done? or had success in doing so?
     
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  3. Mousemommy1

    Mousemommy1 DIS Veteran

    Joined:
    Dec 6, 2010
    Messages:
    11,487
    You can only apply funds from one reservation to another if they are the same type. I.E. "Room Only" to "Room Only" or "Package" to "Package"

    Because the Room Only reservations and the Package reservations are in two separate systems, funds cannot be moved from one to another. Sorry.
     
  4. sndral

    sndral DIS Veteran

    Joined:
    Feb 3, 2008
    Messages:
    1,812
    Last year when I switched from a room only to a package I had to put a new deposit down and wait for a refund from the room only (credit on card account,) however, there are those on the DIS who have reported being able to transfer room only money directly to a new package, so @ least ask when you call to change your reservation.
     

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