Anyone had trouble getting MyPoints credit?

Discussion in 'Budget Board' started by familyfirsttimer, Apr 17, 2006.

  1. familyfirsttimer

    familyfirsttimer Not my 1st time anymore! I'm hooked for life!!!!

    Joined:
    May 12, 2005
    Messages:
    1,202
    Just wondering how you have found getting your points credited thru MyPoints. I actually placed 2 order from a promo email (like earn 1000 points if you place an order $40 or more at Avon, etc) and I do not see those bonus points posted. Has this been your experience? Do they resolve things quicky? I sent their CS an email but just wondering what you guys have found.
    It's kind of annoying to have to follow up myself on these things...

    TIA!
     
  2. Avatar

    Google AdSense Guest Advertisement


    to hide this advert.
  3. paladin

    paladin DIS Veteran

    Joined:
    Feb 21, 2002
    Messages:
    1,786
    How long has it been? I know on some of the things it says that it can take 30 days to get credit.
     
  4. familyfirsttimer

    familyfirsttimer Not my 1st time anymore! I'm hooked for life!!!!

    Joined:
    May 12, 2005
    Messages:
    1,202
    Thanks, maybe that is it. I thought I read in the FAQ's that most points are posted immediately but maybe with these bonuses, it could take longer. I kep the original offer and it does say it can take up to 30 days.
    Thanks for re-assuring me.
     
  5. Candace

    Candace DIS Veteran

    Joined:
    Aug 18, 1999
    Messages:
    1,711
    Yes, I have had trouble a couple of times, especially around Christmas. I had to email them several times on one discrepancy (Overstock.com, I think). Just keep up with the emails you send them, the ones they send back to you with a tracking number assigned, and especially your order confirmation from the company you bought from. They will eventually get you your points. After several years of doing rewards programs and watching some go under, Mypoints is the only one I still use.
     
  6. LisaNJ25

    LisaNJ25 DIS Veteran<br><font color=aqua>I paid $300 back i

    Joined:
    Jul 3, 2000
    Messages:
    11,012
    You get the 5 point click thoughs instant.. some surveys also. When you purchase it can take up to 30 days. After the 30 days is when you should email them.
     
  7. Mom2micayla

    Mom2micayla DIS Veteran

    Joined:
    Aug 11, 2005
    Messages:
    1,413
    I always have trouble whenever I purchase with either overstock.com or disneyshopping.com through Mypoints. Every single time I have to email them to get the points creditted. Normally it only takes a few days for it all to get taken care of though. :)
     
  8. FairyAuntMother

    FairyAuntMother Mouseketeer

    Joined:
    Oct 25, 2005
    Messages:
    259
    I've had a few issues, but one I emailed them they resolved them quickly.
     
  9. barbeml

    barbeml <font color=blue>Has lots of magic to share with o

    Joined:
    Sep 8, 2002
    Messages:
    5,420
    I have been with MyPoints for 7 years, and I have had MUCH more trouble lately than usual. The worst for me are any flower orders. They never post until I email customer care.

    Always save your confirmation emails so that you have proof.
     
  10. patsal

    patsal <font color=FF3399>I've discovered I don't need to

    Joined:
    Jul 10, 2001
    Messages:
    9,052
    Ever since they changed their website over to the new format I have had problems. Before the changeover I was always credited in a timely fashion. The best way to take care of it is always save your confirmation e-mails, I have a separte folder for this, after 30 days has passed click on the link you clicked through in your account history--the date should match your invoice. A popup menu should come up that allows you to send an email, copy and paste your invoice/confirmation with it and you should be credited within 48 hours. They are very good about that. I always get the points, but I find the tracking to be a hassle--one of the reasons I shop through Creations more often than Mypoints now. Kind of a shame too, since I was very loyal to mypoints until I had to do so much work to keep track of them!
     
  11. Lisa AF

    Lisa AF DIS Veteran

    Joined:
    Jul 15, 2001
    Messages:
    865
    I ALWAYS have problems with shopping credits there. You have to wait 30 days then email them and prove your purchase, then they say they will credit in 30 days. I usually have to email at least one more time.

    I only shop through Creation Rewards now. They credit the next day and the customer service is prompt and courteous. I click the 5 pointers through MP but stopped shopping there about 6 months ago. To much hassle.
     
  12. Candace

    Candace DIS Veteran

    Joined:
    Aug 18, 1999
    Messages:
    1,711
    Does Creation Rewards reward with Webcertificates? I looked on their site, but without registering, I couldn't see what specific rewards they offer. Thanks
     
  13. jenr812

    jenr812 <font color=deeppink>I'm wondering how outta hand

    Joined:
    Feb 9, 2004
    Messages:
    4,333
    I've had a couple problems but they are resolved without issues. As far as points for purchases taking up to 30 days, in my experience the points post to your account but they post as PENDING points (meaning you can't spend them but they are there) and they have the date that they are released beside that. Hope that helps.
     
  14. luvsmickeymouse

    luvsmickeymouse Opt to Adopt!

    Joined:
    Jul 31, 2005
    Messages:
    2,659
    I had trouble with Overstock around christmas. I had to wait the 30 days but they did credit my account. That is the only company I have had trouble getting.
     
  15. paper1225

    paper1225 DIS Veteran

    Joined:
    Jan 20, 2006
    Messages:
    609
    I am new to my points and the purchased through the avon promo also and have not rec'd my points-did get my avon products though!! Still waiting for the points.
     
  16. Lisa AF

    Lisa AF DIS Veteran

    Joined:
    Jul 15, 2001
    Messages:
    865
    No webcertificates. Here is the list of choices for cashout.
    Amazon.com
    Applebee's
    Barnes & Noble
    Bennigan's
    Best Buy
    Borders
    Cash Check
    Chili's
    Disney Dollars
    Home Depot
    JCPenney
    Macy's
    Old Navy
    PayPal
    Red Lobster
    Starbucks
    Target
    Visa Gift Card
    Wal-Mart
     
  17. brivers222

    brivers222 Former DVC member

    Joined:
    May 19, 2004
    Messages:
    1,591
    Pending on when you purchase it could take up near 60 days... Because they post at the end of your billing cycle and then they are pending for like 30 more days (probably to guard against a quick sale and then return of item)

    I have 1500 pts pending for a purchase on March 1st... They are set to become available on April 22nd when I will get a gas card and hope it makes it to my house by May 4th!!!
     

Share This Page