Anyone ever book SPR and then...

Discussion in 'Disney Cruise Line Forum' started by Mjasp, Jun 8, 2003.

  1. Mjasp

    Mjasp DIS Veteran

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    Anyone ever book SPR and then get changed to a "regular" category 10 inside room?


    Joanna
     
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  3. DreaminDisney

    DreaminDisney <font color="purple">The TFs converted another BEL

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    I guess not.
    I hope not cause we booked a SPR for our upcoming Cruise.
     
  4. momofofo22

    momofofo22 Guest

    Yes, it happen to me on my cruise March 2nd 2002. I booked 13 months in advance the room 5520. One week before departure, on my docs it was indicated 7501. I was very angry.... It was a mistake between Vacation Air Canada and DCL. There was nothing that I can do. Everything was booked.

    Upon return I made a complaint and received a 300 $ credit for a futur trip. I apply it on my next cruise.

    So you can see, it can happen....
     
  5. Mjasp

    Mjasp DIS Veteran

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    Oh NO!!!

    Is Vacation Air Canada a travel agent? Why did they give you a credit? Do they know its a SPR?

    thanks
    Joanna
     
  6. momofofo22

    momofofo22 Guest

    I booked with my TA via Air Canada vacations. My TA was surprised that I didn't have my SPH.

    DCL and Air Canada vacations don't recognized that 5520 is a SPH. It is a cat. 10 only. But I send picture of the room (thanks to BARB and her wonderful site) and base on that they gave me a 300 $ credit.
     
  7. LisaTx

    LisaTx <font color=3366FF>Domestic Goddess<br>

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    OK, I give up. :o I'm a newbie here on the cruise board. :wave:

    Can anyone help me out here? What do SPR and SPH stand for? :)

    Thanks
     
  8. Mjasp

    Mjasp DIS Veteran

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    SPH and SPR are the same rooms. It stands for Secret Port Hole Rooms.

    They are category 10 rooms on deck 5, that have a porthole but it also has an obstructed view. Some rooms are more obstructed than others. There are six rooms 5020,22,24 and 5520,22,24.
    I am pretty sure they use to be category 8's but were changed to cat. 10's after complaints of the obstructions.
    You can go to www.castawayclub.com to see pics.

    Joanna
     
  9. inkkognito

    inkkognito <font color=green>I shall call him Mini-Me<br><fon

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    Joanna,
    You are correct. I still have one of the original DCL brochures that lists the SPRs as category 8 staterooms.
    Barb
    Visit the Platinum Castaway Club at: www.castawayclub.com
     
  10. LisaTx

    LisaTx <font color=3366FF>Domestic Goddess<br>

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    Thanks for the info, Joanna. :)
     
  11. Wishing on a star

    Wishing on a star DIS Veteran

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    That is a good question, Mjasp! We have 5520 booked, and I have wondered the same thing. I think that I have heard of just one person who DCL changed them. I do not think it happens very often at all. And, I hope not! That is, unless DCL wants to upgrade us to a nice verandah! :p
     
  12. DreaminDisney

    DreaminDisney <font color="purple">The TFs converted another BEL

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    Posted by Wishing On A Star:
    You took the letters right off my keypad!! I was just thinking the same thing:)
     
  13. momofofo22

    momofofo22 Guest

    Unfortunately, they didn't upgrade me. I lost my SPR 5520 and I was still in a cat # 10.

    So be aware that it can happen.....
     
  14. hilltopfamily

    hilltopfamily "The sun and the sand, and a drink in my hand....w

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    Why would they move you from one category 10 to a different one? What is the benefit to them? Did they need 2 connecting rooms and yours was one next to another available one? I had no idea DCL could change your rooms without discussing it with you first, unless you did not have a guaranteed room when booked. :rolleyes:
     
  15. Mjasp

    Mjasp DIS Veteran

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    5520 is not a connector. Was 5520 on your original reservation?

    I hope DCL is like the tag fairies. VERANDAH, VERANDAH, VERANDAH. By the way, I clicked my heels 3 times as I typed that.


    Joanna
     
  16. Hygiene99

    Hygiene99 <font color=teal>I am quite the little Teapot<br><

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    we have had secret porthole room booked 4 time and all 4 times we got the room except the one time we upgraded at the port
    it can happen but i bet it does not happen very often
    peter
     
  17. Mjasp

    Mjasp DIS Veteran

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    Hi Peter...I would be very happy with the SPR. After all that is what I booked. I can't see them upgrading a SPR, then others (not from the DIS) would think category 10's have windows if they are put in a SPR.

    Joanna
     
  18. Wishing on a star

    Wishing on a star DIS Veteran

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    Verandah... Verandah... Verandah!!!! click-click-clicK!!! LOL!!!!


    I too will be very happy with my SPR!!! They say to book the category that you will be happy with - and that we did. I always told DH that I could just never cruise in a cabin that didn't have at least have a porthole... So, on our budget, the SPR along with the early booking savings... that is what allowed us to book this cruise!

    It looks like that what happened to Momof22 may have been a problem with her TA working with DCL... Not common practice by DCL... I have indeed heard of a very few people who have ended up in different staterooms than they had thought. But with the SPR's I am not sure I have ever heard of that.

    We booked thru DU and I am counting on if there is any change or upgrade that my TA will email me right away!
     
  19. momofofo22

    momofofo22 Guest

    I can confirm you that the problem wasn't my TA.

    They investigate my case and it was a communication problem between Vacation Air Canada and DCL. I don't know what they miss to communicate because I did my payments on time. I book in February 2001 and they change the room in August 2001....

    I guess I will never know all the story but it is very weird...and I wasn't upgrade.
     
  20. tlens

    tlens <font color=blue>You can put me in the straw categ

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    They changed my SPH 5520 at the port but move us to a regular category 8 next door (5518).
     
  21. Mjasp

    Mjasp DIS Veteran

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    Tlens...Then technically that was an upgrade, OK I could deal with that.

    Wishing on a star...You must tell me how you like the SPR when you return. what room # are you in.

    Joanna
     

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