We checked out yesterday (12/17), when we went to lunch the room key showed "inactive" when the cast member swiped it to pay for our meal. They told me they would be nice and let us have that meal but I would have to go back to our hotel to fix the problem. So, on our last day my hubby and 2 boys rode rides while I spent 2 hours commuting back and forth to the hotel and working with the AKL concierge to fix the issue. Concierge was super (even gave me a cab voucher to go back to MK since 1st trip took 45 min.) and gave me a printout of our remaining credits and a number for cast members to call for clearance at our remaining meals. Our 1st stop after the fix was for a snack, once again card showed inactive, told castmember the story, gave him the number to call. He told me a manager would have to fix it and I would have to get out of line (already been standing 15 min.) and find one and then come back! So I, with big tears in my eyes, told him I was not getting out of line, and HE would need to get his manager while I waited. He rolls his eyes, and tells the lady behind me to go to the next line, "Because SHE (pointing to me) will not leave." Boy did I want to knock him out, but I was too busy fighting back tears. The manager lets me know that they will let "this one go" but I would need to get the prob. fixed. Now for dinner, I warn the castmember before I order about the issue, she is ....... SUPER!!! Got a manager to come over before I ordered and I don't know what they did but I had no issues this time. Used our last snack credits at the resort, had to put them on my credit card and then the concierge had to credit my card back for them. Please, before you check out, ask what it will do to your dinning plan! Other than this major snag on our last day, the trip was SUPER! Very cold all but our last 2 days, but lots of fun. I think this will be our only cool weather trip though, I want WARM when I go to Florida!