Anyone Else Disappointed With Tony's Town Square?

Discussion in 'Disney Restaurants' started by jhaig, Mar 31, 2013.

  1. jhaig

    jhaig Ooooh, stuffed crust

    Joined:
    Oct 3, 2007
    Messages:
    2,272
    Our last trip to WDW in Dec 2012 included a much anticipated dinner at Tony's Town Square. Our previous experiences there have been very good, with decent food and great service. We were there during the Xmas parade taping day and found that some things had disappeared from the menu, like the garlic bread appetizer (what Italian restaurant doesn't have garlic bread?) and the service was bordering on "oh, sorry to bother you with a menu question". And when I took my daughter outside to catch a minute or two of the parade before our meal got there, several Tony's employees gave us the stink eye, like we were doing something wrong by not sitting at our table and being good little guests. I guess that whole experience has turned us off from Tony's. Anyone else feel that Tony's has gone downhill lately?
     
  2. Avatar

    Google AdSense Guest Advertisement


    to hide this advert.
  3. goofyintoronto

    goofyintoronto I really wanted to like it, but I didnt.

    Joined:
    Mar 29, 2011
    Messages:
    9,822
    Gone downhill lately? Omg thats an understatement! Tony's is HORRID! Awful awful food. I went a couple of years ago, NEVER EVER EVER AGAIN. I'd even feel terrible recommending it to my worst enemy.
     
  4. conandrob240

    conandrob240 DIS Veteran

    Joined:
    Aug 15, 2006
    Messages:
    1,401
    If you go in expecting it to be like Olive Garden you will set a realistic expectation. Not very good " Italian" food but not horrific. The setting is cute and convenient.
     
  5. rapunzels

    rapunzels DIS Veteran

    Joined:
    Oct 30, 2010
    Messages:
    622
    Olive Garden isn't that great, but is better than Tony's.... So that's says a lot.
     
  6. jhaig

    jhaig Ooooh, stuffed crust

    Joined:
    Oct 3, 2007
    Messages:
    2,272
    Yeah, we usually go knowing what to expect. I don't expect fine Italian cuisine, but is it too much to ask for common courtesy from the staff? Food aside, the service had us coming back before, but this time was the pits.
     
  7. TheRustyScupper

    TheRustyScupper Good Sailing Master. Average Banjo Picker.

    Joined:
    Aug 8, 2000
    Messages:
    20,470
    Our Ratings of Tony's Town Square: (rev 1/20/2013)
    . . . food price value: C
    . . . food quality: D
    . . . food quantity per serving: C
    . . . food prep speed: B
    . . . food selection: C
    . . . seating quantity: C
    . . . seating comfort: C
    . . . eatery atmosphere: C
    . . . eatery convenience: A
    . . . staff friendliness: B
    . . . staff attentiveness: B
    . . . character interaction: n/a

    NOTE: Not something to write home about. Meat dishes are
    average and Italian entrées are akin to CHEF-BOY-AR-DEE; well,
    using CHEF-BOY-AR-DEE could be considered an insult to that
    famous Cleveland, Ohio chef. The sauce may be tomato sauce,
    but it is definitely not a marinara. The appetizers are average.
    In a pinch, Tony's will do, but there are far better choices. On
    the plus side, the desserts are simple, but pretty good. Hard
    to justify going the first time, let alone going back.
     
  8. jhaig

    jhaig Ooooh, stuffed crust

    Joined:
    Oct 3, 2007
    Messages:
    2,272
    Ouch! I agree to a certain extent. We had much better food at Via Napoli, but the location and previously good service kept us going back. Now, doubtful, especially with (marginally) better MK options at BOG and CP.
     
  9. pezaddict231

    pezaddict231 DIS Veteran

    Joined:
    Jan 25, 2009
    Messages:
    2,418
    We've only been there once but the whole experience was disappointing. I didn't expect great Italian food by any means but the spaghetti and meatballs was barely edible. I was really surprised by how bad it was and I'm normally not that picky. It was also really crowded, the service was not particularly good and the atmosphere was not that great. Our favorite MK TS is Liberty Tree Tavern, we generally go for lunch.
     
  10. juliebug1997

    juliebug1997 DIS Veteran

    Joined:
    Jan 19, 2011
    Messages:
    5,265
    I've been to lots of Italian food places that don't serve garlic bread. Many places now just serve bread with olive oil.

    We kind of like the food at Tony's, but the service was pretty bad last year, bad enough that we have decided to give Tony's a break for a while and do something else.
     
  11. livsmom04

    livsmom04 DIS Veteran

    Joined:
    Jan 3, 2008
    Messages:
    612
    We have never had an issue with Tony's! It's actually one of our favorite restaurants to go to.
     
  12. vettegirl

    vettegirl Dole Whip Queen

    Joined:
    Oct 16, 2007
    Messages:
    6,048
    My friend and I had a very nice lunch there in Sept.
     
  13. NoSoup4U

    NoSoup4U I am Art Vandelay

    Joined:
    Mar 31, 2013
    Messages:
    382
    Yup. Totally agree! :thumbsup2 Tony's sucks!
     
  14. rapunzels

    rapunzels DIS Veteran

    Joined:
    Oct 30, 2010
    Messages:
    622
    Don't get me started on food/service going down hill. LTT used to be soo much better. A lot of people think its pretty good for dinner, but its a FAR cry from what it used to be. Cost cutting measures change the flavors and textures enough that over time, old favorites turn into old memories.
     
  15. princess aleya

    princess aleya DIS Veteran

    Joined:
    Mar 11, 2009
    Messages:
    978
    We tried Tony's on our last trip and were very surprised that we enjoyed it. Service was fine and the food was good too.
     
  16. davedmaine

    davedmaine DIS Veteran

    Joined:
    Mar 30, 2011
    Messages:
    2,034
    Try it again. A review from over 2 years ago isn't much to go on. We like it. It's not great, but not bad for Disney current dining standards.
     
  17. melanie18

    melanie18 DIS Veteran

    Joined:
    Jul 17, 2003
    Messages:
    1,189
    Tony's is by far the worst meal we have ever had in WDW from the service to the food being cold and awful.
     
  18. jhaig

    jhaig Ooooh, stuffed crust

    Joined:
    Oct 3, 2007
    Messages:
    2,272
    Exactly the problem. CURRENT Disney dining standards are a far cry from what they used to be. If Disney is going for generic and bland with poor to mediocre service at some (and I stress SOME) of their restaurants, then it's mission accomplished.
     
  19. nfggirl5454

    nfggirl5454 Mouseketeer

    Joined:
    May 8, 2012
    Messages:
    332
    I've been several times, usually with the plan of sitting outside to enjoy the parade. For what it's worth, as long as I've been going, they've never allowed inside guests to watch outside, as standing people always block the outside guests' view and can get in the servers' way. Management usually politely asks the other people to return to their tables.
     
  20. lovedworld

    lovedworld Mouseketeer

    Joined:
    Mar 16, 2012
    Messages:
    416
    We had a very good meal when we were there. I think you should try it for yourself and you be the judge.
     
  21. lmhall2000

    lmhall2000 May the road rise to meet you....May God hold you

    Joined:
    Aug 11, 2002
    Messages:
    5,748
    You even mention Tony's and the facial expressions and groans from our three children evoke a clear message...NEVER AGAIN! And we went over eight years ago. Sounds like nothing has changed...we are planning a return trip to the World this Fall...I asked if any ofthe kids had any dining requests...I do not jest, in unison they declared, "anywhere but Tony's"
     

Share This Page