any Dreams Unlimited clients get 2 sets of documents??

Discussion in 'Disney Cruise Line Forum' started by dznyacct, Jun 14, 2004.

  1. dznyacct

    dznyacct DIS Veteran

    Joined:
    May 2, 2000
    Messages:
    2,173
    Have any other DU clients received 2 complete sets of documents from DCL? We are cruising 7/17/04 and received our first set of documents about 3 weeks ago. Just today I got another complete set. I was hoping maybe it meant that we got an upgrade, but eveything was exactly the same as our first set. I've e-mailed my DU agent, but haven't heard back yet. I really hope I don't have to fill everything out again. We are bringing my son's best friend and I've already had his mom sign the unaccompanied minor form and have it notarized. This is the first time I've used a travel agent and it was kind of frustrating when I called DCL today and they told me they couldn't answer my questions, that I would have to contact DU. I guess I'm kind of a control freak and not finding out why we got two sets is driving me nuts.
     
  2. WebmasterJohn

    WebmasterJohn Genius Administrator

    Joined:
    Dec 17, 1999
    Messages:
    2,835
    Hi dznyacct

    I'm sure it was just a mistake on DCL's part but I will be glad to look into it for you. Please email me at john@dreamsunlimitedtravel.com with your Dreams Unlimited reservation number and I will see what I can find out.

    Thanks
    John
     
  3. dznyacct

    dznyacct DIS Veteran

    Joined:
    May 2, 2000
    Messages:
    2,173
    Thanks John! I just e-mailed you the information. ~ Kathy
     

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