Amazon "Keep this item and receive a refund!" message

Discussion in 'Budget Board' started by Elleshoodat, Feb 20, 2013.

  1. Gr8t Fan

    Gr8t Fan DIS Veteran

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    Wowsers :scared1:! Judgmental much?
     
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  3. mjkacmom

    mjkacmom DIS Veteran

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    Yep, one of the kids ordered a book instead of an ebook by mistake, and they let us keep it, and refunded the money. I LOVE amazon!
     
  4. DawnM

    DawnM Dawn

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    This has NEVER happened to me. I order a LOT from Amazon too.

    Maybe I need to order a mattress and try to return it.

    JUST KIDDING!
     
  5. threeboysmom

    threeboysmom Our life is what our thoughts make it

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    Wait! Are you saying that when something gets ordered off a wish list, it is supposed to disappear from the wish list?

    So... I'm currently buying birthday gifts for my son for next month off of his Amazon wish list. Are you telling me that he can look at his wish list at any time and KNOW which items I've already bought him??

    Gosh, that's pretty lame if that's true, lol.
     
  6. TifffanyD

    TifffanyD DIS Veteran

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    Yes but there is a setting in there to hide what ppl bought within like 2 months of birthday/christmas. But yes they can see if they want to by turning this setting off or by going to the "purchased" section
     
  7. DVCBELLE

    DVCBELLE Princess at Heart DVC Gold

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    Its like a baby or wedding registry - the items come off as people buy them. That's a pretty standard process.
     
  8. ExPirateShopGirl

    ExPirateShopGirl <font color=blue>My posts are sanitized for your p

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    I have never been told to keep an item I tried to return.... but I did get a refund for a Kindle book I purchased one day and found my paperback copy two days later. Apparently there's a no questions asked return policy on ebooks within 7 days of purchase.

    And yes, Amazon makes impulse purchases AMAZINGLY easy. There's a reason for that. I can almost smell the 100% Kona peaberry coffee beans I ordered yesterday afternoon that will be on my porch this evening... :surfweb:
     
  9. kellia

    kellia DIS Veteran

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    They did the same for me when I went to return some unopened swimming goggles I had ordered for my sons.
     
  10. megsoro

    megsoro Mouseketeer

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    Having been a prime customer for five years, this happens often. Once it was a small item, probably only a few dollars, so shipping it back was too much. Another was a backpack that once again because of its bulky size (it was a hiking bag) made it cost prohibitive to ship- things like that it is probably worth it to them to just refund your money and have you keep it!
     
  11. April7901

    April7901 Mouseketeer

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    I've never had to pay return shipping to return an item to Amazon... before or after I became a Prime member.

    I've also neer been told to keep an item, but I'll be looking forward to it :)
     
  12. lundve

    lundve DIS Veteran

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    Happened to me - it was a smallish LEGO set $10-$15 that I bought on a lightning deal not realizing we already had that one. A pop up box told me to keep it and they would refund my credit card. I'm also a prime member.
     
  13. mikegood2

    mikegood2 DIS Veteran

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    Haven't had that happen! But what I have had, 5+ years ago, is an item with a defective part. They sent me out a new one and when I contacted them to find out where to send the other one, they told me just to keep it. It was a $100 eyeTV (receiver / recorder) for my computer. The defective part was the remote that I never used anyways, so I still have and use both on two different computers! :)
     
  14. threeboysmom

    threeboysmom Our life is what our thoughts make it

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    Oh crap. Guess I won't be doing that anymore. Might as well just announce what I bought him on Facebook too, lol.
     
  15. Dano1182

    Dano1182 DIS Veteran

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    A few years ago I bought a copy of flags of our fathers.(great book).
    The dust jacket had some minor stains on it. I emailed them and they sent me a new one and told me to donate the other one to a lbrary or school.
     
  16. Jankam

    Jankam Earning My Ears

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    Yes, I have had that too, most recently with a $6 clock. Good customer service goes a long way!
     
  17. Elleshoodat

    Elleshoodat DIS Veteran

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    I know, right? I have a feeling it wouldn't have happened if I tried to return the $200 stroller I bought last year... ;)

    That's good to know.

    Absolutely!
     
  18. Indy Denise

    Indy Denise Mouseketeer

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    Gee thanks! :crazy2: Now I have to go to Amazon and buy more stuff ( just spent oodles there last week ) because I love those coffee beans!

    I used to buy them at TJ MAxx when I was a manager..the minute they got off the truck they were mine...all mine!::yes::
     
  19. meg8017

    meg8017 Mouseketeer

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    I had it happen at Christmas time. I had ordered a few things and then Amazon dropped the price 2 days later so I reordered. I did not know that they charge return shipping now. (I don't know when they started, I have never been asked to pay return shipping in the past). Well luckily one item they told me to just keep (a stuffed angry bird). I had 2 other small toys that it just wasn't worth paying to send back. Unfortunately I am stuck with duplicates now though.
     
  20. Ariel on Land

    Ariel on Land DIS Veteran

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    yup- a package of socks that were too big.
     
  21. lost*in*cyberspace

    lost*in*cyberspace DIS Veteran

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    Seriously? I don't set Amazon's return policies, :rotfl:

    I'm not implying OP is not being truthful; what is true is that none of us can know what really happened here. Posting just to criticize another poster is not very helpful.
     

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