All Seas Travel

Discussion in 'Disney Cruise Line Forum' started by disneyelaine, Sep 17, 2003.

  1. disneyelaine

    disneyelaine Mouseketeer

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    Will my on board booking credit follow me if I change my ressie from DCL to All Seas? I have a 200 on board credit right now & really don't want to lose it. Just wondering. The search function is down right now, so sorry....but has anyone had any good or bad experiences going with All Seas? Thank you.
     
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  3. Brent B

    Brent B Mouseketeer

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    I do a lot of traveling for business and pleasure.. I just switched all of my business to All Seasons Travel.... The are great to work with..... Sandie just book our 2nd Disney Cruise she really know her stuff.....

    As for the $200 credit I am not sure....



    Good luck
     
  4. Grumbo

    Grumbo DIS Veteran

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  5. FredS

    FredS DIS Veteran

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    I had a few issues with All Seasons initially, related to the TA I was initially speaking with, have since spoken with Chuck Maida, the president of All Seasons, and could not be more pleased with him and his company.

    The prices are incredible and I am confident enough that I have already booked a second cruise. Thanks, Chuck!!
     
  6. ObsessedwithDisney

    ObsessedwithDisney Earning My Ears

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    When I booked back in March for Nov. 29th, I asked about using the Disney Club onboard credit of $50. The All Seasons agent told me, No - due to their already "reduced" prices. I just let it go, and booked anyway.

    Then, a month later, we decided to bring my DMIL along too. We were told we had to move from a Cat. 6 to a Cat 5 in order to accomodate 4 people (apparently Cat.6 staterooms for 4 were no longer available). No big deal, except we were charged the current, much higher cost of the Cat. 5, since prices had since gone up. What would have cost us $647 to add DMIL, ended up costing over $1,100. At the same time, they were offering a special, "Book now and get a $100 onboard credit". I asked, since I'm now booking at the current rate, can I get the $100 credit? I was again told no. She also told me I couldn't cancel and rebook my reservation in order to get the credit.

    I was okay with this, because we are still paying almost $1,000 less than DCL's rate, and they were the best rate out of several different agencies.

    But, when I read about All Seasons honoring other onboard credits, I can't help but wonder ...

    Kathy
     
  7. Grumbo

    Grumbo DIS Veteran

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    Hi Obsessed:
    As for the Disney Club I am not sure. I am referring to the onboard credit. I had a $200.00 onboard credit that was given for booking a 7 day cruise while on a previous cruise. I was able to retain that when I switched my reservation to All Seas. That is a separate credit to any offers as it doesn't come off of the price but is used on ship.
    I switched from a Category 9 to a 7 as well and as we did that a bit later there was an added increase above just the difference in categories due to the fact I booked later. Allseas was still cheaper by 100's than Dreams and DCL.
    Don't know if you were referring to my comment about keeping the credit but I think that is the difference.
    Cheers,
    Grumbo
     
  8. my3kids

    my3kids <font color=blue>Helpful Cruise Board regular!<br>

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    I transferred my on board booking with the $200 per room credit to a travel agency and all information stayed exactly the same. The credit, as well as the rooms, remained with the reservation.
     
  9. lruggiero

    lruggiero Mouseketeer

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    AllSeasons Travel is wonderful and you should absolutely get the same credot.


    Kathy-

    You need to call and ask to speak to Chuck or Janice (husband and wife owners) they are wonderful people and I am quite sure that they will honor the 100 dollar credit.

    Let me know


    Lori
     
  10. markey

    markey DIS Veteran

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    I booked on board and the price was $500 less then the DCL site before I left. I also got the $200 credit. When I got home I checks with All Season travel and their price was $300 less then DCL. But if I transfered my reservation to them they would not honor their price only the DCL price I was given. If I rebooked I would loose my $200 credit. Actually I had no intention of using them, already booked with DU, I was just curious to see the price difference. So if you subtract the $200 on board credit, and DU $150 rebate I still got a better deal. But if you would be a first time cruiser I don't think their prices can be beat, looks like they were about $800 less then the DCL site.
     
  11. kenics

    kenics Mouseketeer

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    DH and I rebooked on the ship, and the very nice person asked right then and there if we wanted to transfer the reservation back to all seas and we did.

    I had a good experience. phone call backs were maybe not the best, but emails were great. Also had a gift in our cabin, that was a suprise.

    I haven't seen anyone beat their prices yet.
     
  12. Mjasp

    Mjasp DIS Veteran

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    Freds...You should not feel funny to call them, they are getting paid by you giving them the booking.

    Kathy...Couldn't you get a category 6 gty. I thought that is how you get a gty cabin, its when there aren't any category's left and they overbook them counting oncancellations. Someone correct me if I am wrong. Since you were technically cancelling and rebooking and paying the higher price why couldn't they give you the $100 credit. Makes no sense to me.

    I really don't like what I am hearing about All Seas here.
     
  13. Dreamer04

    Dreamer04 <br><img src="http://www.wdwinfo.com/dis-sponsor/i DIS Lifetime Sponsor

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    Hi all..just my two cents..

    I love allseastravel.com. Great rates and service. If there are problems, contact Chuck or Janice. They do alot of business, and Chuck reads these boards. They will try and accomadate you anyway they can. As far as on room credit, it should have nothing to do with the price you're paying. I would call or send an email to Chuck, and have your concerns addressed ASAP!
     
  14. ObsessedwithDisney

    ObsessedwithDisney Earning My Ears

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    Mjasp,

    Booking a gty wasn't even offered to me as an option. And, I, unfortunately, was too new to DCL and these boards to realize that myself.

    The comments here are very interesting. Wish I had posted back in April when it first happened!

    Dreamer04 and Lori,

    I will call Chuck or Janice this week. But could it be too late to do anything? I've already paid our final balance, although we're not yet 60 days out.

    Thanks everyone! You're advice is very helpful!

    Kathy
     
  15. Dreamer04

    Dreamer04 <br><img src="http://www.wdwinfo.com/dis-sponsor/i DIS Lifetime Sponsor

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    It is not too late. All businesses want satisfied customers. Make the call, what do you have to lose? I have one piece of advice. Before you call, take a minute to jot down exaclty what it is you want. It helps to have an exact goal in mind. Next, keep a pleasant tone. You can catch more fly with honey, than with vinegar.

    Good luck
    Ursula
     
  16. Grumbo

    Grumbo DIS Veteran

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    You are going to get all kinds of answers and views on different businesses. Just look at people's views of DCL. Some find they hate the cruise. Different strokes.......... :)
    That said I have found Chuck Maida takes the time NOT ONLY via email, but by way of phone, to followup and address concerns.
    I know when I was initially looking at booking I also looked at Dreams Unlimited. They were not able to come close to the price I got. The agent I spoke with was candid about not being able to meet the price but I game him the opportunity and was happy they took the time to get back to me, and for that reason alone I'd never speak poorly of them.
    I think All Seas should be given that opportunity. Speak to Mr. Maida and if you aren't happy with their answer then I'd go elsewhere too.
    I just know that MY dealings have been good. Guess you have to assess what everyone else's dealings are but ultimately it is how I am treated and it has always been top notch.
    Good luck :)
    Cheers,
    Grumbo
     
  17. NYdiscuisers

    NYdiscuisers Mouseketeer

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    Hi folks! We do not post often but in this case wanted to put my 2 cents in on All Seas Travel. We traveled on our 1st cruise in May and rebooked our 2nd for May '04 while on board.
    After getting back we looked into transferring our reservation to All Seas. We were told by both Disney and All Seas our $200 on board credit would not be transferred because All Seas is group sales. That was "OK" ...but then the trouble in getting anyone in All Seas to return my call started. I even called Chuck the owner without response. At this point we quite gladly transfered to DU and kept the on board credit. We had wonderful and extremely prompt dealings with DU on our 1st cruise and only considered All Sea because of the price. The price delta was not enough to sway us to be bothered with the All Seas hassle.

    Now that said I have read wonderful things about All Seas. We just did not have the same experience. Remember All Seas is group booking and they have many, many resevations. Their own newsletter speaks of how many reservations they do. Depending on how you look at it..is that good ? or are you just another reservation?

    Believe me I'm not complaining we're very happy at DU! Just feel the reason this board is so great is that you gain insight to many experiences in order to make your own judgment!
     
  18. nisiemouse

    nisiemouse <a href="http://www.wdwinfo.com/dis-sponsor/index.

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    NYdiscruisers: Who are you dealing with at DU? We will be booking our first cruise soon and since you have had a good experience we are looking for someone to request. Thanks.
     
  19. NYdiscuisers

    NYdiscuisers Mouseketeer

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    nisiemouse,

    For our present reservation, Donna is our DU contact. But as we were planning our original trip, and this one, everyone we contacted has responded almost immediately, whether it be a weekend, holiday, or normal business day. It is a pleasure to deal with DU!
     
  20. Mjasp

    Mjasp DIS Veteran

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    Nisiemouse...I'm not sure if you are aware or not, but DU are sponsors of these boards.

    NYdiscruiser...Thanks for your input. These boards are great resources for finding all experiences.

    Joanna
     
  21. nisiemouse

    nisiemouse <a href="http://www.wdwinfo.com/dis-sponsor/index.

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    NYcruiser: Thanks and it is such a great to hear such a positive experience with DU. I also appreciate your feedback on All Seas.

    Mjasp: Thanks. I am aware that DU is a board sponsor and that is why I would like to use them. I am sure all the agents are very good (I have only read one negative since I have started reading the cruise boards). I guess I am just a little apprehensive plannning our first cruise so I thought it would help to have a recommendation to work with.
     

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