ADRs allowed for same meal, but different times?

Discussion in 'Disney Restaurants' started by lonegungirl, Jun 29, 2007.

  1. lonegungirl

    lonegungirl Mouseketeer

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    Hey--I have a friend who's trying to plan out a trip. She says that she could only get an ADR at one place for around 3:45 for dinner at the latest right now, and was then told that she could not make another ADR at a different place for 7:45pm that same night. It seems reasonable that you might be hungry again after 4 hours--are other people having the same issue of not being able to book 2 ADRs for the same meal, even if there's a big time difference between them? Or did she just get an exceptionally diligent CM?

    Thanks.
     
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  3. dizcrazed

    dizcrazed WDWfan07

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    I booked 2 adrs for the same night, they did not say anything to me. i ended up cancelling though because we were not hungry for the later time
     
  4. Kata

    Kata DIS Veteran

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    I had a problem booking 2 "dinners" when I booked my ADR'S a few weeks ago even though they were 5 hours apart. I eat most of my meals later in the day when I go to WDW because I am not a big breakfast eater especially when I go on alot of rides.I also prefer the dinner menus. I was told by 2 CM that I couldn't book 2 "dinners" even though they were 5 hours apart. I could however book a lunch and a dinner 1 hour apart :confused3. I was also told that if it was discovered that I had double booked my meals that all my ADR'S could be cancelled.I really think this is a cliche that WDW should fix because people should be able to eat 2 meals that are 5 hours apart,its not like I am booking 2 meals at the same time.The CM I talked to tried to get me to book lunch instead at Le Cellier but if you want the mushroom filet you can't get that at lunch. It would also be nice if the popular restaurants had the same menu at lunch and dinner so that if there is a certain entree you wanted you could have the option of either meal.:)
     
  5. kimbac3

    kimbac3 <img src="http://www.wdwinfo.com/dis-sponsor/image

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    That is odd because currently I have 2 ADR's at the same restaurant for the same night! I'd tell her to call back and speak to someone else.

    And..yes, I am planning on cancelling one of them..probably tomorrow.

    Kimba
     
  6. Kata

    Kata DIS Veteran

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    The 1 st CM I spoke to actually asked a supervisor and she told her that if my 2 "dinner" ADR's were found all of my ADR's may be cancelled. When I called again I got a really great CM who agreed with her, he did tell me that WDW dining is really getting strict on double booking the same meals.
    Also the CM who said I was double booking actually didn't make both of my dinner ADR's but somehow my other ADR must have appeared somehow when I tried to book the 2nd dinner.I was forced to choose the ADR I wanted to keep.:)
     
  7. Hannathy

    Hannathy <font color=darkorchid>When I stop laughing I will

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    I'm glad to see Disney cracking down on this. With everyone on the dining plan it is getting very hard to get ADR's and yet when you get there there are empty tables. Doesn't seem fair to me that people hold multiple ADR's just because they are indecisive, it's the old ME, ME, ME entitlement, and others can't get one anywhere.
     
  8. DreaminDisney

    DreaminDisney <font color="purple">The TFs converted another BEL

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    I almost had a problem booking the afternoon tea @ 2:10 and then dinner @ 7:30 that same night. CM said I couldn't double book and I told her I was going to "afternoon tea" and I was able to book the dinner but after I hung up I still thought it was weird for her to say anything even if I had an ADR for lunch @ 2:10 because it wasn't like I was booking 2 places within an hour of each other:confused3
    They must really be cracking down for them to say something to me:confused:
     
  9. Kata

    Kata DIS Veteran

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    I do agree that people should not be able to book 2 different restaurants at the same time slot,but I want to eat one meal at 4 pm and one at 9:30 pm because I don't eat much earlier in the day.I don't feel this should be a problem. I would gladly give a CC number to secure my ADR. I didn't have any intention of not eating both meals. It doesn't make sense that I could book a lunch ADR for 3 pm and a dinner ADR for 4pm on the same day because they are 2 different meals but I can't book 2 dinner ADR's 5 1/2 hours apart because they are both dinners. There is definetely a cliche in WDW dining policy.
    :confused3
     
  10. kimbac3

    kimbac3 <img src="http://www.wdwinfo.com/dis-sponsor/image

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    Mine was done by accident. I called to make a new ADR and while I had her on the phone I asked her to check if there were any earlier ones for the night in questions. There was. I took it and then hung up. It wasn't until the next day that I realized she didn't cancel my other one.

    I did call and cancel that one today and confirmed all the rest. So sometimes it really is an honest mistake and not a me, me, me kind of thing. Although I do think that happens less frequently then people double booking because they want options.

    I hope that made sense...I don't feel to well today:sick: , so please bear with me!

    Kimba
     
  11. Hannathy

    Hannathy <font color=darkorchid>When I stop laughing I will

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    Oh I wasn't picking on you! Please don't take it that way. If you read a lot of the posts you will see a lot of people book multiple places so they don't have to decide which park they want to go to until they get there. These are the folks I was referring to. They know they won't keep both and feel it is fine as long as the cancel an hour ahead of time which doesn't help anyone trying to make ADR's, only a few walk ups.
     
  12. mickaholic4077

    mickaholic4077 I kicked cancer's butt!!

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    If your friend really wants to eat both places without running the risk of her ADR's being cancelled,make one in one name w/ one phone number,and the other with someone else's name in the party with another number. This was recommended to me by a CM,so I feel fine in giving you this advice.
     
  13. Colleen27

    Colleen27 DIS Veteran

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    And it makes sense to crack down on those people who are basically saying "We want to eat at 6 but we don't know what park we'll be in, so we'll just make ADRs for Mama Melrose, Le Cellier, and Crystal Palace and use whichever one works." It doesn't make sense, however, to prohibit making a 3:30 "dinner" reservation for lunch and a 9:30 "dinner" reservation for dinner. It makes sense to restrict multiple ADRs, but it should only raise a red flag if they are within a certain time frame, say 3 hours or less between them.
     
  14. Soubrette

    Soubrette DIS Veteran

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    Walk-ups are people too ;)

    I agree with the poster who suggested using the name of someone else in your party.
     
  15. Hannathy

    Hannathy <font color=darkorchid>When I stop laughing I will

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    Yes but most people don't want to risk it and when they can't get their first choice will pick somewhere else or another less convenient or desirable time. Most people won't walk around with their family taking a chance that someone will cancel and they can get in. So One person ties up 2 spots and one family gets to eat somewhere they may not really have wanted so the one family can decide at the last minute. Not very considerate.
     
  16. lonegungirl

    lonegungirl Mouseketeer

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    So it does sound like the double-booking restriction isn't just an isolated incident. I think I would agree that it's a good thing to eliminate people making 5 different ADRS for the same time, but if the ADR is over 3 hours apart, I also thing it's justifiable to consider them different meals--besides, aren't all the diet experts always telling us to eat every 3 hours anyway? ;)

    I'll let her know about having someone else in her party book whatever other ADRs she needs. I think that should be workable. Thanks.
     
  17. crisi

    crisi DIS Veteran

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    You can book a late lunch (3:30) and then dinner at 9:00 and do just fine, but you can't book two reservations for the same "meal" and not risk having one cancelled.

    I think it has less to do with no-shows and more to do with capacity for the people that DO show. Disney just doesn't have enough restaurants and enough tables for everyone - particularly when they sell a lot of the dining plan and particularly over dinner. Someone eating dinner twice limits the availability of tables for people who haven't yet eaten once - and some of those people already paid via the dining plan and are going to be even more unhappy than a cash guest.
     
  18. septbaby

    septbaby DIS Veteran

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    It is very hard for Disney to plan staffing, restaurant hours and growth with double or even triple reservations. With multiple ADRs for the "same" meal Disney may look in the system and see, we have 1000 tables, when in reality its only 900 because 10% of the tables were duplicate reservations.

    Right now Disney has a real responsibility to guests in the Free DDP promotion to give them a chance to use their TS credits. Most will use ADRs for this. So if the ADR system shows full, Disney has to try to uncover the phantom seats (even though that was never your intent) to fully utilize their capacity. Give them credit they are trying: Citricos will host GF Cafe guests for lunch while GF Cafe host the 1900 Park Fare guest, Chef Mickey's is adding lunch, etc. Disney is staffing up and being creative to use their space. Also the DDP is flexible in that we can actually book more than 1TS meal a day if we want. What if the rule was changed to say you can only book one TS (1 or 2 credit) daily? This isn't to say that we are trying to dup the system, but Disney has a lot of "us" to accomodate and I think they are using the tools appropiately to do so.

    Disney decides when to start and end the dinner and lunch windows. For most of us dinner doesn't start until 5pm, for disney its more like 4pm. So we are thinking 4pm is lunch and a late dinner at 9pm whereas for Disney its two dinners. To work within the system the best thing to to is move the lunch up to Disney's lunch window(yes that means the lunch menu) or split the ADRs into different days.

    Personally, we have all our ADRs and it wasn't that hard to get them. I still have one to cancel, park restaurant but no park ticket that day..lol There is one scenario that would still allow us to use the ADR, but its not likely. So someone will get a nice lunch at Coral Reef instead of us and that will be OK. We will have to try for Coral Reef another time.

    Hope you all have fantastic dining experiences at Disney!
     
  19. DebbieB

    DebbieB DIS Veteran

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    I agree, with different phone numbers and different names, there's no way they could trace both back to you. I don't advocate double bookings but if one is at 3:00 and one at 7:00, I think it's ridiculous you can't book both. You could want to try out both places and do light meals at both.
     
  20. lonegungirl

    lonegungirl Mouseketeer

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    Just an update--I called to make my ADRs and then asked the CM about making 2 for the same meal. She said that they were not allowed to make 2 ADRs for the same meal, and that further, they had formed a team of people who audit the ADRs each night looking for duplicates. If they find them, the ADRs are supposedly canceled and the guests are not notified.

    She then went on for some time about a meeting they had where they pulled up a list from one woman who had made around 57 ADRs for a 1 week trip! And who was apparently still calling in and making more, I presume, all unaware that they were being canceled. The CM was flabbergasted, and said that after that, they were forced to monitor things more closely.

    She also recommended in this particular case, to just put one of the ADRs under someone else's name as it was a reasonable scenario and not an obvious attempt to circumvent the system.

    Soo, I guess that's the current policy...for today, anyway. ;) I suppose the upside is that if they succeed in getting people down to 1 ADR/meal/day, things might open up more for walkups, last minute dining, etc.
     
  21. GoochiGirl

    GoochiGirl Mouseketeer

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    I am traveling with another family for our August trip. When I called to make my ADR's I informed the CM's who took my ressies of this. Each time I called to make a new ADR they told me two make two ADR's for the same time in the same resteraunt. We are not planning on sitting together but just want to eat our meals at the same times but they put them both in my name since I was planning this trip and makin gthe ressies. In every instance they gave me two different ADR confirmation #'s for each resteraunt. I called to confirm my ADR's today and they were all still there. I hope they don't cancel them and ruin my trip.:sad1:
     

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