ADR on line for DVC

Discussion in 'DVC Member Services' started by primecap, Sep 26, 2009.

  1. primecap

    primecap Mouseketeer

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    Hi everyone.

    Can someone help me please with this question? When I go online to make a dining reservation at the disneyworld.com website, it allows me to make a reservation only 90 days in advance from today.
    Is there a separate website address that allows me to put in my dvc reservation number thus allowing me to book 90 days out from the first day of our reservation?

    Thanks.
    Jim
     
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  3. disneynutz

    disneynutz DIS Veteran DIS Lifetime Sponsor

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    ADR's can only be made 90 days in advance of your reservation. Is your reservation date out more than 90 days? It changes back to 180 days soon.
     
  4. DebbieB

    DebbieB DIS Veteran

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    I was able to do 90 + 10 earlier this month with a DVC reservation. Go to the restaurant you want to book, then there's a link there to retrieve your reservation. The calendar should then display with all the dates of your reservation.
     
  5. ua1992

    ua1992 Mouseketeer

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    Can you do the 90+10 by calling member services ?
     
  6. primecap

    primecap Mouseketeer

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    Thanks Debbie!
    I'll give it a try
     
  7. KateB

    KateB Mouseketeer

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    I can't do the 90+10 on the Disney Ressie website. I have called member services, Disney Travel, Dining, and Tech support. They all say that the DVC numbers are not linked to the WDW website and therefore we have to go through the telephone service. I have entered my 12 digit ressie number and it always comes up that it is unable to recognize my number.

    So beware that it may not work to link the reservations to your stay. I have been crzy frustrated with it. And I let Disney know that it makes me feel like a second class citizen with Disney (as a DVC member) because I can't use their on-line ADR service.
     
  8. DebbieB

    DebbieB DIS Veteran

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    That's not true, I did it with my DVC reservation #. I was up at 6:00am on 9/6 and was able to book all my ADR's for 12/5-11.

    I went to disneyworld.com, clicked book at the top and then dining reservations.

    Found the first restaurant I wanted and clicked book a reservation.

    When the restaurant came up, I then clicked the blue link for retrieve your reservation.

    Entered confirmation #, last name, arrival date, resort. Click retrieve.

    All my dates were then available on the calendar.

    I just tried it now and it sucessfully found my reservation:
    Your 12/05/2009 - 12/11/2009 Disney's BoardWalk Villas vacation has been retrieved and will be associated with any dining reservations you make for those dates
     
  9. New York Digger

    New York Digger Earning My Ears

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    I did 90 +10 with my DVC...and I even got CRT for Christmas eve.. took almost 9 years BUT I DID IT :woohoo: .... we are surprising the kids this year, we told them we have to go to cosmic rays..
     
  10. KateB

    KateB Mouseketeer

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    Wow! It must be nice to use the on-line system. My ressie number will still not go through. And the oh so rude tech people keep telling me that DVC numbers will not work with the website. They went as so far as to tell me that "other people are lying and saying that they use the on-line ADR system."

    Seriously, I told her what would so many people gain from lying about using the on-line program? But she stuck to her guns and said that everyone else was lying and the on-line program was only for Disney vacations booked threw Disney. That travel agents and DVC bookings were not allowed access. ARGH! I understand that there are a lot of issues with the on-line program and lots of people are calling but seriously this is your job. Tech support are the only Disney people that I have encountered that are rude.

    Hopefully, those of us with unrecognized numbers will have this "glitch" fixed soon.
     
  11. Doingitagain

    Doingitagain DIS Veteran

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    I have a DVC reservation and booked 90+10 last week.

    When you retrieve your reservation, try any phone number it might be under...home, cell, work. And try different formats, like xxxxxxxxxx and xxx-xxx-xxxx

    Good luck!
     
  12. allshookup

    allshookup DIS Veteran

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    Apparently it works for some, but not for others. I also can NOT retrieve my BLT reservation & believe me I've tried many different ways by reading advice from others here, but the only way the system will recognize my resort reservation # is if I go to www.mydisneyreservation.com/dvc, but I can't book my dining through that, so what's the point? :confused3

    I CAN retrieve most of my ADRs but they are not linked to my resort reservation & I've had to call to get some of them & the rest I have to wait until I'm within 90 days. It's all very frustrating & because I have different reservation numbers for part of my stay, it's even worse! When I call one CM was able to book all my dining for my stay, even though I have different reservation numbers, but when I called back to add one, that CM said she couldn't do it because my new reservation wasn't within the 90 days & she just couldn't figure out how the first CM was able to do it. :headache:
     
  13. kindra657

    kindra657 Dedicated to a Mouse

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    Here is the problem and why we are having these differences. I just went on to disneyworld.com and attempted to click on the tab under "My Disney Vacation" and have my DVC reservation looked up. It wouldn't work. Then I went into the dining section, chose the restaurant I wanted to book and in the paragraph there's a section that says you can link your dining adrs to your resort reservation. There were words in blue. I clicked on that and typed in my reservation information and here's what it says:

    Your 10/30/2009 - 11/03/2009 Disney's Saratoga Springs Resort and Spa vacation has been retrieved and will be associated with any dining reservations you make for those dates.
     
  14. Best Aunt

    Best Aunt "That's the best-est present ever!"

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    a) Which DVC resort? I have been reading of problems off and on for people staying at BLT.

    b) Have you tried calling DVC Member Services to make sure you are entering the correct confirmation number?

    c) As someone else mentioned, try different phone numbers you have had. The Disney computer system sometimes keeps track of reservations going way back. Some people have found that it remembered a phone number they had gotten rid of years ago.

    d) If you think Tech Support might be able to help, call them back. Odds are, you'll get a different person. It seems that with any kind of telephone customer service, some employees are more knowledgeable than others.
     
  15. kindra657

    kindra657 Dedicated to a Mouse

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    I was able to go onto the online dining reservations and connect my dvc reservation and my annual pass information as well. After doing this, whenever there were suggestions, the website would show me the discounts for dvc and ap at each restaurant! That was pretty cool! :thumbsup2 I don't know exactly why some people are having issues, but this is the first time I tried to connect my dvc reservation on disneyworld.com and I was doing it wrong at first. It has to be done once you are in the dining section. Hope the info helps!
     
  16. allshookup

    allshookup DIS Veteran

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    Nope, that's not true, but I do appreciate your assistance. Like I've said before, I've tried it every way imaginable & doesn't work. When I go into the book dining section & click "retrieve your reservation" in blue, under the restaurant of choice, I get this weird error message "To make your reservation, please enter the requested information:.E0202030...". Yes it IS BLT & I know I have the correct resort reservation number, because I have the reservation right in front of me & I've given it to the CMs while making ADRs & I've tried it numerous times.

    It doesn't ask for a phone number, that is when you are bringing up your ADR reservations & that I don't have a problem doing. The problem is that I can not make 90+10 ADRs unless I call & that is a PIA when non-DVC or apparently some DVC guests can. Believe those of us who are having trouble with our reservations that the problem is not with the user, but with the system. Very similar to the problems with Microsoft Vista! ;)
     
  17. kindra657

    kindra657 Dedicated to a Mouse

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    I'm sorry you can't log on. That really stinks! Thing is, I wasn't sure if I could do it myself so I was happy that DVC ARE able to do this. Someone else suggested that maybe there is a problem with BLT...that may be the case. Anyhow, I would make my ADRs over the phone until their computer issue gets resolved.
     
  18. kxs401

    kxs401 Mouseketeer

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    Wow, up at three am to make ADRs and I'm getting the same error message as the PP. This is really infuriating. It won't retrieve our reservation at AKV.
     
  19. Disney Princess

    Disney Princess Member Since Day 1

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    Us too - we can't book anything beyond January 3. :sad2:
     
  20. disneyfan97

    disneyfan97 Mouseketeer

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    I had this same problem today, and our DVC reservation is at BWV - not BLT - so apparently it's not a problem only with BLT. I was able to call and get everything I wanted...Thank goodness!

    I am still frustrated that I can't get online and change one of them tonight. It still won't retrieve my reservation - no matter how I try to do it!
     
  21. kayla87

    kayla87 Mouseketeer

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    Another one for AKV reservation numbers not working.

    My hubby tried both the TA system and the public system and neither recognized the number. I'm not sure why some DVC resorts would be recognized and some wouldn't. Although I do notice that the people posting the successful message have reservations that are well within 90 days, which means retrieving them won't give you access to the +10 that many us are trying to get. I wonder if in a few days it will suddenly recognize my number, when my whole reservation is within 90 days. :confused3 Does that make sense?
     

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