Adding Disney's Magical Express to Reservation

Discussion in 'Disney Resorts' started by DisneyDoc2425, May 30, 2014.

  1. DisneyDoc2425

    DisneyDoc2425 Earning My Ears

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    We have a package reservation for September. At the time I booked this (on-line) I did not include Disney Magical Express as I had not yet booked our flight. Now it is booked and I would like to add Magical Express. Is there any way to do this on-line or do I need to call Disney? I could not find anywhere on my on-line reservation page (or anywhere else) to do this. Thanks in advance for any help. :cool1:
     
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  3. merriwthr

    merriwthr Mouseketeer

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    You have to call - at least I did. It's super quick and easy -- just have all of your flight info with you. When I added mine, I asked to be transferred to Dining Reservations and was able to get a BoG Dinner reservation for our stay! :cheer2:
     
  4. rteetz

    rteetz DIS Veteran

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    We had to call couldn't do it online.
     
  5. plutolovr

    plutolovr DIS Veteran

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  6. nkereina

    nkereina Last chance to lose your keys.

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    The web site PP posted works good - used it myself two weeks ago! Got a confirmation right away.
     
  7. RogueKnits

    RogueKnits Mouseketeer

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    Doesn't work for me. I get to the page where you fill in your flight info, and it won't let me submit. Just keeps kicking me back to the date field even though it's filled in. Tried it on two different browsers (Firefox and Safari). :confused3

    At what point should I worry about not getting baggage tags? My trip is in 4 weeks, and when I paid off my balance I confirmed my flight info with my travel agent (going through AAA). I expected to see the tags show up shortly after that, but so far nothing. :worried:

    I know I can just claim the bags myself and keep them with us, but I would rather have the tags.
     
  8. TJA

    TJA DIS Veteran

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    I just called yesterday for our trip which is also in about 4 weeks. The tags normally only take about a week to get here (for us...). I tried to use that website mentioned above and it kept kicking me back to the dates of arrival and departure, I'd keep typing them in, but it would actually change them to incorrect dates! At first I thought I typed in the wrong date, but after the next time and then about 20 times after that, I knew there was some sort of glitch in their system. I ended up calling and it was really no big deal....I'd just rather do things online...
     
  9. plutolovr

    plutolovr DIS Veteran

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    The reason for this is due to a glitch when you try to book your arrival and departure in 2 different months. The way around it is to book the arrival flight, then at the bottom click on the "add flight group" link and then do the names again and put in your departure flight. Works like a charm.
     
  10. disney meema

    disney meema DIS Veteran

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    Thanks the website worked for me : )
     
  11. TJA

    TJA DIS Veteran

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    Ahh, and that's exactly when my trip is -- starts in one month and ends in the next month. Thanks for the info:thumbsup2
     
  12. RogueKnits

    RogueKnits Mouseketeer

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    Thanks for the tip! Finally got it to work, so hopefully we'll be all set. :thumbsup2
     
  13. LoveSplashMountain

    LoveSplashMountain Mouseketeer

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    Do ME reservations show on MDE? I called and added this morning because we decided to fly instead of drive (hooray). Just anxiously awaiting confirmation - I am a little obsessive about these things....

    :hyper:
     
  14. jimandami

    jimandami DIS Veteran

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    Yes, they do. I called last week and it took a day or two to show up.
     
  15. abbie13_15

    abbie13_15 Mouseketeer

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    I just used the website to make my reservation for magical express. Where in your MDE does this reservation show up??? I will wait a couple of days to see if it shows up.
     
  16. mcconnellfam96

    mcconnellfam96 DIS Veteran

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    I can't remember.....how far out do they mail your ME luggage tags?
     
  17. LoveSplashMountain

    LoveSplashMountain Mouseketeer

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    Thank you!

    :)
     
  18. jimandami

    jimandami DIS Veteran

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    It will show up under My Reservations under your resort reservation. It will say something like Disney's Magical Express service.
     
  19. AngiTN

    AngiTN DIS Veteran

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    Ah, I had the same problem and my flight was in 2 different months. I just called mine in and it worked. Though it did take 2 phone calls. I found out that the info shows in MDE and mine didn't show anything so I had to call again. Worked great the 2nd time and MDE updated straight away.

    I got mine about 10 days after giving them my flight info. My flight was (is) over 3 months away.
     
  20. ottawamom

    ottawamom Mouseketeer

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    I also used the link and it worked the first time. We are arriving in November and departing in December. I didn't have any date issues. I received a confirmation email within the hour. Just waiting to see if it shows up on MDE. The link to the online form should really be posted in a sticky. Saves a phone call.
     
  21. mirage0306

    mirage0306 DIS Veteran

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    I've used that link in the past, and it's worked for me as well.
     

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