m-tinkerbelle
Mouseketeer
- Joined
- Dec 27, 2007
hi everyone!
I'm checking my photopass pictures and I feel a bit let down. When I ordered the CD I did it at the Main Street photo shop (sorry I can't remember the name). I asked the Cast Member about the image file resolutions available for the CD and she was like... ??? as if she had never heard that image files had resolutions and different sizes.
she said that it included sizes that could be printed in canvas sizes (and she showed me a large framed picture they had in the shop).
so, I ordered the cd and left. Now I'm home and I signed up for an account to view the pics online just for the fun of it, everything went well. Except that now I see that the photopass cd pictures usually default to 4x5 size unless you choose a 5x7 size before ordering the cd.
I was taking a look at the pictures taken with my own camera (nikon d3100) and they have a higher resolution. I feel a bit ripped off, specially when we only had 24 pictures in our CD, and we decided to order a photopass cd because some pictures were only taken with the photopass guy's camera because i ran out of batteries
how come the cast members aren't well informed about the photopass products they sell? :/
I ordered the cd in the parks because we're from Spain and we were told we wouldn't have free shipping if we bought the gallery cd. so we wanted to play safe and get the cd before leaving the parks... now I see it might have been a huge mistake
do you think that if i contact disney they'll sort it out and allow me to download the pictures in the correct size?
did i get things wrong and the image files size i got is the correct and largest size available for the photocd? They're 3216x2136 (we don't use inches here, so I don't know if that's 4"x5" or 5"x7"
thanks a lot!
I'm checking my photopass pictures and I feel a bit let down. When I ordered the CD I did it at the Main Street photo shop (sorry I can't remember the name). I asked the Cast Member about the image file resolutions available for the CD and she was like... ??? as if she had never heard that image files had resolutions and different sizes.
she said that it included sizes that could be printed in canvas sizes (and she showed me a large framed picture they had in the shop).
so, I ordered the cd and left. Now I'm home and I signed up for an account to view the pics online just for the fun of it, everything went well. Except that now I see that the photopass cd pictures usually default to 4x5 size unless you choose a 5x7 size before ordering the cd.
I was taking a look at the pictures taken with my own camera (nikon d3100) and they have a higher resolution. I feel a bit ripped off, specially when we only had 24 pictures in our CD, and we decided to order a photopass cd because some pictures were only taken with the photopass guy's camera because i ran out of batteries
how come the cast members aren't well informed about the photopass products they sell? :/
I ordered the cd in the parks because we're from Spain and we were told we wouldn't have free shipping if we bought the gallery cd. so we wanted to play safe and get the cd before leaving the parks... now I see it might have been a huge mistake
do you think that if i contact disney they'll sort it out and allow me to download the pictures in the correct size?
did i get things wrong and the image files size i got is the correct and largest size available for the photocd? They're 3216x2136 (we don't use inches here, so I don't know if that's 4"x5" or 5"x7"
thanks a lot!