dansdad
DIS Veteran
- Joined
- Sep 21, 2011
The CM told me to call back 9 days prior to check in, including the weekend days. So if you're getting there on the 30th, I'd say to call on the 21st, based on what I was told.
I have been seeing more and more that the phone CMs are giving incorrect information concerning calling in any room requests. For some unknown reason, they have been telling people that you can't add any room requests until 10 days out. That is completely incorrect. You can call and add room requests ANY time from the day you book up until 4-5 days prior to your arrival. Just call back and hopefully you will get a CM that knows what they're talking about.
I know it's not a big deal, but it really irks me when guests are given incorrect information.