|03-31-2005, 03:02 PM||#1|
Join Date: Dec 2003
Location: new york
just returned from rpr, loved it but
the front desk can be more helpful. it took us over 35 minutes to check in(the girl was new) and then they give me a pet room which i specifically asked not to be put in and then i was given the room i requested after i made a big stink. room 1733 was great, great view, laid in bed and watched fire works, also the pool was nice, was upset though, kiddie pool was not open, for such a busy week, you would think they would have had it opened. also the last night there we realize we never got our welcome gift, went to front desk to complain and was told "oh" sorry we must have slipped up somewheres" no trying to make up for it or accomodating me with something. very unhappy with help at desk. everything else though was very nice there.
|03-31-2005, 09:39 PM||#2|
Join Date: Feb 2004
It's a really nice resort and we didn't have any problems there but we did have problems with HRH-lots of them!!! The front desk was a nightmare, so that would leave me to believe that Lowe's in general doesn't train theiir personel well enough before they put them out front.
1972-contemporary,1975-dutch inn,1982-offsite,1985-howard johnson's in disney village,1987-fort wilderness,1990- disney cruise & disney inn & polynesian,1993-grand floridian & contemporary,1995-contemporary,1997 & 1999-carribean beach,2000-grosvenor,2001-hard rock hotel,2002-all star music & beach club,2003-royal pacific,2004-boardwalk inn,2006,Jan.-Portofino,2006,Nov-Pop Century 50's & Wilderness Lodge, 2008 January-Polynesian, (color=purple)2009 November-Port Orleans Riverside(/color)
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