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Old 04-07-2014, 11:13 AM   #1
LisaTN
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Has anyone received their pull-apart Olaf yet from DMR?

I ordered mine about three weeks ago but it still says "Pending" so I was curious.
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Old 04-07-2014, 11:19 AM   #2
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I haven't received mine yet either. I think I ordered mine the same day the movie was released to make sure that it wouldn't sell out.
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Old 04-08-2014, 11:14 AM   #3
Austinsmom068
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I was actually wondering the same thing. I'm hoping it arrives before Easter. I just got my dumbo DVD in the mail from last months promotion when you buy three you get one free. I ordered them at the same time. I really hope it does come before Easter because I'm havering a hard time finding any frozen stuff in the stores.
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Old 04-09-2014, 08:44 AM   #4
LisaTN
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Thanks just checking I remember seeing one on a message board so I wasn't sure if most people had gotten theirs or not
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Old 04-10-2014, 01:13 PM   #5
Funfire240
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I still haven't heard anything about Olaf although I ordered the extras from the Pirate Fairy a week ago (blue pixie dust and extra Lithographs for Pirate Fairy/Frozen) and received an email that those shipped the other day. I also cashed in some points for a reward two days ago and received an email that it was shipped today but still nothing on Olaf
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Old 04-15-2014, 08:38 AM   #6
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I ordered mine on the day of the blue ray release and still waiting.
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Old 04-15-2014, 09:50 AM   #7
andrews_dad
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Anyone know if possibe to cancel the Olaf orders? Is there a link I am not seeing to cancel in My Account area? I wanted to give for our April 17th trip to Disney, but clearly won't arrive in time so will probably buy something like it at Magic King or Downtown Disney....

EDIT: Did a "contact us" on the website and requested the cancel. Will post if/when I hear back.

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Old 04-25-2014, 08:49 PM   #8
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I also ordered mine the day the blue ray was released....over a month ago and I still have not received it or even an email confirming that it was ordered. I was hoping it would arrive for dd's birthday which was at the end of march. Hopefully we get it before the end of May
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Old 04-25-2014, 08:58 PM   #9
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Double post
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Old 04-25-2014, 09:00 PM   #10
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I emailed DMR about two hours ago and they emailed me this back.

Hello Jessica,

Thank you for your email about the status of your Olaf Pull-Apart Plush order. The Olaf Pull Apart Plush is a specialty item and we are requesting 6-8 weeks to deliver from the time of your order. We can verify we received your order request on 03/28/14, so you should expect to receive your Olaf Pull-Apart Plush between 05/09/14 - 05/23/14.

We appreciate your membership and interest in the Disney Movie Rewards program. If you have any further questions, please contact us at DisneyMovieRewards@Disneyhelp.com.

Sincerely,
The Disney Movie Rewards Consumer Relations Team



Strange they emailed me back at 8pm. Thought they would be closed.
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Old 05-19-2014, 10:31 PM   #11
pepe3penelope
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We got ours a week to week n half ago. DH says it took 6 weeks to get it. The kids love it!
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Old 05-20-2014, 01:57 PM   #12
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got it today.
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