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Old 11-14-2014, 11:55 AM   #1
DisneyDreamGirl87
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Ordered dvd, now getting calls constantly

Not sure if posting in the right place but we ordered a DVD to learn a bit more about dvc. We rent points from dis often so figured why not take a look. We haven't received it yet but I am getting calls up to 3 times a day since! Any idea what's it about? We most definitely won't make any decisions over the phone like that. Maybe to set up a tour???

Ellie :-)
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Old 11-14-2014, 02:08 PM   #2
davale4
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Originally Posted by DisneyDreamGirl87 View Post
Not sure if posting in the right place but we ordered a DVD to learn a bit more about dvc. We rent points from dis often so figured why not take a look. We haven't received it yet but I am getting calls up to 3 times a day since! Any idea what's it about? We most definitely won't make any decisions over the phone like that. Maybe to set up a tour???

Ellie :-)
We ordered the dvd as well. We only got one phone call asking if we received it and if we had any questions to give them a call. We didn't get any more calls after that.
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Old 11-14-2014, 02:13 PM   #3
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Originally Posted by DisneyDreamGirl87 View Post
Not sure if posting in the right place but we ordered a DVD to learn a bit more about dvc. We rent points from dis often so figured why not take a look. We haven't received it yet but I am getting calls up to 3 times a day since! Any idea what's it about? We most definitely won't make any decisions over the phone like that. Maybe to set up a tour???

Ellie :-)
It's called selling. Disney now has you on the interested list and they want your money.

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Old 11-14-2014, 02:50 PM   #4
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Originally Posted by DisneyDreamGirl87 View Post
Not sure if posting in the right place but we ordered a DVD to learn a bit more about dvc. We rent points from dis often so figured why not take a look. We haven't received it yet but I am getting calls up to 3 times a day since! Any idea what's it about? We most definitely won't make any decisions over the phone like that. Maybe to set up a tour??? Ellie :-)
Have you actually spoken to someone, or have you missed/ignored those calls? Just tell them you want to schedule a tour the next time you're onsite and they should settle down.
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Old 11-14-2014, 03:22 PM   #5
Just Peachy
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When I requested a DVD I was only called once as a follow-up and they asked if I needed any further information and to make sure I had contact information. That was many months ago and I never received another call, but my family did schedule a visit to the DVC center at the Disneyland Hotel on our next visit.

While Disney has no qualms in using your contact information to offer additional services, I have never been bombarded by calls or e-mails; typically one call or e-mail every three months (including the Movie Club - and movie & book clubs can be the worst).
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Old 11-14-2014, 04:35 PM   #6
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I kept missing the calls, so they called often. I actually just spoke to them about an hour ago, so hopefully the calls will stop.
On a side note, the same rep I was talking to in 2011 is still working there. He and I used to have the longest conversations, but it just wasn't a good time for us to buy. If he has any notes on my account about me, he was probably not thrilled to see me on his list again!
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