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Old 01-21-2014, 12:51 PM   #31
surferdave
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Originally Posted by mom2maggie View Post
Maybe I'm naive because I haven't been to WDW since they have implemented the new FP+ system, but I thought the ad was clever? Then again, I'm looking forward to my husband not needing to run out of our H&V breakfast with a waffle in his mouth so he can book it to TSM to secure a fast pass.
As a former fastpass "runner" I can tell you that I felt much more rushed trying to move from one place to another under this new system than I ever did under the old one when trying to make fastpass+ appointments and dining reservations.
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Old 01-21-2014, 12:53 PM   #32
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Originally Posted by JaimeA View Post
This is my favorite response on the facebook post

"Can I "lock in" something of actual essence to be built in WDW within the next ten years?"
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Originally Posted by Laketravis View Post
The term "locking in" has infiltrated Disney's marketing material simply because it has become the new corporate mantra.
Love it-we have the plans in place for future headliners built with FP+ sales.
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Old 01-21-2014, 12:53 PM   #33
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It's an odd ad. It seems like it only appeals to people who are already specifically worried that they won't be able to get a fastpass for a particular attraction. Ease or convenience. Not "locking in."

I love the part where the kid wants to "lock in" catching three fish. What fisherman wants to "lock in" catching three fish? Isn't the next question, "What if I want to get an early start, try a little harder, and catch more fish?" "Nope, three fish is all you get."
Ha good point! Maybe they are trying to tell us that three fish are best.
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Old 01-21-2014, 12:55 PM   #34
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Originally Posted by surferdave View Post
As a former fastpass "runner" I can tell you that I felt much more rushed trying to move from one place to another under this new system than I ever did under the old one when trying to make fastpass+ appointments and dining reservations.
But if we already have our FP+ appointment and our dining reservations set, then why would there be a rush? We know where we want to be and when...
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Old 01-21-2014, 12:59 PM   #35
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I felt very rushed on our last trip which was in November. Locked-in is actually the perfect word for how I felt
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Old 01-21-2014, 01:00 PM   #36
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Also what about those of us who want to relax on vacation and sleep in.
Maybe I look at Disney differently than some but relaxing is not a term I often use when describing a WDW vacation to others. The beach and relaxation yes. Theme parks and relaxation no.
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Old 01-21-2014, 01:03 PM   #37
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I can't access FB Right now. Anyone have a link to the commercial outside of FB (Youtube, maybe?)
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Old 01-21-2014, 01:04 PM   #38
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Originally Posted by glamdring269

Maybe I look at Disney differently than some but relaxing is not a term I often use when describing a WDW vacation to others. The beach and relaxation yes. Theme parks and relaxation no.
Amen! To each their own tho. I was mostly a solo traveler on my last visit b/c my friend likes to sleep in, take naps and just hang out in world showcase. Not me!
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Old 01-21-2014, 01:07 PM   #39
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Originally Posted by Momtomouselover View Post
I wonder if Disney has someone actively reading their FB page. The comments are rolling in and I woud say negative to positive is winning out. Of course a fe are just woefully misinformed.
The ignorance about FP+ is staggering. I'm not even going to waste my time correcting people on FB, but oh, are some of them in for a surprise!
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Old 01-21-2014, 01:11 PM   #40
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They eventually just deleted that status update due to all the negative comments.

I'm assuming this one will end up the same.
That is the worst thing they could do. Better to respond to their customers with how it will get better
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Old 01-21-2014, 01:25 PM   #41
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Wow. I couldn't get past the first minute of that commercial. Beyond stupid. AND it simply points out the loss of spontaneity that "locking it in" creates in life.
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Old 01-21-2014, 01:25 PM   #42
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That is the worst thing they could do. Better to respond to their customers with how it will get better
They could, but how will it get better? I mean that seriously. If FP+ stays as is, how will it improve or get better? It won't.

The app is (still) a mess and has been since day one. MDE is a mess and has been since day one (a couple? few? years ago). WDW has sunk 2 billion dollars into a system their IT can not support. That was a major concern from the very beginning with FP+.

Their silence is shouting what they aren't willing to confirm in any other form. FP+ is not the success they gambled on it being.
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Old 01-21-2014, 01:26 PM   #43
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Surprised at the negative feedback they are allowing to be posted.
For a large corporation like Disney, it's just water over the frog's back.

They will note the positive comments for marketing purposes, and ignore the negative comments with nary a response. If pushed, they might say they are considering them for possible future adjustments.

They are smart enough to know that it's in their best interest to let people vent. It makes people feel better to get their say in. If they suppress the negative comments, it would just cause ill will and they are smart enough not to do that. They also know that people are much quicker to condemn than to praise. Ultimately Disney's master plan will continue unimpeded.
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Old 01-21-2014, 01:39 PM   #44
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Originally Posted by glamdring269 View Post
Maybe I look at Disney differently than some but relaxing is not a term I often use when describing a WDW vacation to others. The beach and relaxation yes. Theme parks and relaxation no.
I don't go there to relax. But I also don't go there to schedule every minute of the day or be "locked in" to every aspect they offer -- meals, shows, rides, etc.
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Old 01-21-2014, 01:42 PM   #45
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people generally don't take the time to give positive feedback. when they are mad, they want to share it. when they are happy, they just think things are how they should be.

so this really isn't newsworthy or meaningful in any way shape or form

but carry one
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