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Old 11-30-2013, 08:51 AM   #856
mom2mickeyfan
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Why is it assumed that only DISers know how to use the paper FP system the way we do. I have talked to several families that have never visited this board that know all about the paper FPs and how to use them. There isn't only 2 different kind of guest..1. DISers that know ALL the info and 2. the clueless guest that have no idea how things have been in the past. There are many out there that know about the old system, how to use it, never post or visit the DIS boards and will know they are being limited by the new system. DISers may be a small percentage but that doesn't mean there aren't many more like us out there just because they aren't posting here.
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Old 12-01-2013, 07:43 PM   #857
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Originally Posted by MJ6987 View Post
The amount of complaints they are getting is tiny compared to the amount of people who never previously used FastPass and are now delighted to be getting 3 reservations a day scheduled.
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Originally Posted by g-dad66 View Post
Is there data somewhere that supports this?

For DISBoarders (who presumably have used FastPass previously), the negative responses thus far are not a tiny percentage. Would be interested to see more folks vote on this:
http://www.disboards.com/showthread.php?t=3204359
to get your hands on the "real" data you would likely need to break into a corner office on higher floor of Disney executive offices. The small group of people that really knows isn't going to share. They'll tell the CM's what they want the CM's to take away from the data. I dont think they would lie about it (but they might want to be exactly truthful sharing every bit of info)

we're all just guessing what is really going on.
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Old 12-01-2013, 07:49 PM   #858
mikek
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Quote:
Originally Posted by mom2mickeyfan View Post
Why is it assumed that only DISers know how to use the paper FP system the way we do. I have talked to several families that have never visited this board that know all about the paper FPs and how to use them. There isn't only 2 different kind of guest..1. DISers that know ALL the info and 2. the clueless guest that have no idea how things have been in the past. There are many out there that know about the old system, how to use it, never post or visit the DIS boards and will know they are being limited by the new system. DISers may be a small percentage but that doesn't mean there aren't many more like us out there just because they aren't posting here.

I think there are basicaly 3 types of guests.

The VAST middle of the bell curve that basically understand FP- but might not know how to get every last bit out of it. (people that dont know that at times machines aren't connected to each other, people that never tried expired tickets/used kTTW cards/etc, didn't know you could press the button on unlocked machines to get freebies, if you ask nicely you can use your paper FP past the window, etc)

Then there is a small bit at the bottom of the bell curve of the clueless folks that refuse to use FP- becasue they think it's like 6 flags and you need to pay for it.

Then at the top there is a small bit that always knows all the ins and outs of FP- and knows how to maximize it. Every last one of these people isn't a member of the DISBoards. But most DISBoard members fall in this group.

So again- most of us are NOT the vast majority of customers.

Ask those other families if they are away that Dumbo isn't connected to the rest. Ask them if they know that lots of magnetic stripe cards can get FP-. Ask them questions like that and most will now know and you'll be teaching them something.
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Old 12-02-2013, 03:33 PM   #859
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And we move on... Now All Stars...

http://www.disboards.com/showthread.php?t=3205455
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Old 12-02-2013, 05:02 PM   #860
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Originally Posted by mikek View Post
The VAST middle of the bell curve that basically understand FP- but might not know how to get every last bit out of it. (people that dont know that at times machines aren't connected to each other,
I don't think you needed to "know" that certain FPs were disconnected to take advantage of it. FPs clearly print on it when you can get your next FP...for the disconnected FPs, the time is like 5 mins or something from the time you pulled the FP. All someone has to do is read the FP and go "oh, I can get another one now" - they don't need to know the why.
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Old 12-06-2013, 12:29 AM   #861
jiminyfan
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My views and experience from our Pop tgiving trip

are at

http://www.disboards.com/showthread.php?t=3206346


for some reason my options were not allowed to stay on the theme park board.

what ever
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Old 12-08-2013, 02:53 PM   #862
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Originally Posted by Angel Ariel View Post
I don't think you needed to "know" that certain FPs were disconnected to take advantage of it. FPs clearly print on it when you can get your next FP...for the disconnected FPs, the time is like 5 mins or something from the time you pulled the FP. All someone has to do is read the FP and go "oh, I can get another one now" - they don't need to know the why.
I thought they gave a default of an hour or something.

But even if it says 5 minutes- there's a disadvantage for not knowing. Say you go to Space Mountain before you go to dumbo. The Space FP is going to say none allowed till X time- but can't you just walk over to Dumbo and get one right then and there?

Even assuming my example is poor again. Specifics aside, my point is- there are times when the extra little tid bits we learn from others here give us more knowledge than vast majority have.
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