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Old 11-01-2013, 02:55 PM   #1
Newbie123
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emailing about cast members?

If I want to send an email about 2 fantastic interactions we had with cast members who went above & beyond what they needed to do, which address would be best to send it to? the only thing I can find online is just the general "contact us" form, but if there's a better place to send it (somewhere that's more likely to be read or passed onto the right person) I'll send it there.

Thanks!!
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Old 11-01-2013, 02:59 PM   #2
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wdw.guest.communications@disneyworld.com
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Old 11-01-2013, 03:09 PM   #3
Cheshire Figment
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WDW Guest Communications
PO Box 10,040
Lake Buena Vista, FL 32830-0040

or

wdw.guest.communications@disneyworld.com

Make sure you include the date, time, park or resort (and location) and cast member name from the name tag. The office that gets these can research to see exactly who the Cast Member was, and will send the correspondence, through managerial channels, to the direct supervisor of the CM. Usually a copy will also go in the personnel records.

Often, favorable comments will be read at a pre-opening team meeting.
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A few very helpful links which are on DisBoards:
Everything About WDW Tickets and this one disABILITIES FAQs
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Old 11-01-2013, 03:25 PM   #4
Newbie123
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Quote:
Originally Posted by Cheshire Figment View Post
WDW Guest Communications
PO Box 10,040
Lake Buena Vista, FL 32830-0040

or

wdw.guest.communications@disneyworld.com

Make sure you include the date, time, park or resort (and location) and cast member name from the name tag. The office that gets these can research to see exactly who the Cast Member was, and will send the correspondence, through managerial channels, to the direct supervisor of the CM. Usually a copy will also go in the personnel records.

Often, favorable comments will be read at a pre-opening team meeting.
Great, thank you SO much!!
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